My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

HDR 1000s Hardrive failure

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    JungleMartin

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    grahamlthompson - 6 days ago  » 
    ... Repassac and I have WD-AVGP 2TB drives installed...

    ... and me too. (Though I'm a less active member of the forum.)

    | Mon 27 Jul 2015 11:32:07 #41 |
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    prug

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    As an update to my case, I contacted Humax by phone and they have arranged an exchange without any quibbles. Yet I have now got an email in reply to the separate email conversation telling me my box is out of warranty.

    Basically, I'd advise anyone having problems to phone humax instead of emailing them. The guy on the phone went through a few things and quickly arranged the exchange, whereas the emails were taking weeks to get replies and the replies were pretty useless; the emails were often nothing more than asking for info that had been included in the message they were replying to!

    | Mon 27 Jul 2015 12:00:30 #42 |

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