I think the unit will be good and one of the best free no subscription freesat systems on the market to-date but I have had several issues:
1) Recording Length: program 30 mins recorded for 1 hour 37 mins
2) Clock on front is displaying wrong time - 1 hour advanced and did not roll back
3) On demand issues with buffering - modem speed 4.5mb but on the box the BBCi sometimes pauses, judders and slows down.
I have addressed these with Humax and Freesat, I feel I deserve a better response as saying we have logged your concerns and not we are investigating or thanks for the feedback, I just keep being told please address your concerns to customerteam@freesat.co.uk, but on the back of their brochure / guide it says to address to Humax, but I do not think Freesat like this, then why do they say this on their documentation, anyway if people have concerns about their freetime service and the box, it would be good that people address concerns to customerteam@freesat.co.uk and then feedback any response from them on this forum so we can see any questions and answers and hence not duplicating questions to Freesat. When they Iron out the major issues with this box then we will have one of the best non subscription platforms that I feel will grow in time with more content and services, better than other platforms and no monthly bills.
As we are paying a premium price I believe we are entitled to go to the manufacturer to relay issues and concerns, or we could give up on the brand and take it back to the store and Freesat <FreeTime> and Humax will not be given the opportunity to sort the issues out and the brand and box will fail, they should be grateful I have given them the chance to fix rather than give up and return the unit as I believe their is a need for a box like this and with the right marketing and getting a fix so all services work will only enhance a brand and service that could be a very strong TV platform going forward.
