My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

HDR 1000s Keeps rebooting.

(343 posts)
  1. grahamlthompson

    grahamlthompson

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    riggy69 - 7 minutes ago  » 
    I would guess all this has something to do with BBC iPlayer now requiring confirmation that we have a TV License. Its all very well them Tweeting about things, but not all of us are on Twitter. I have just replied to their email asking if they could at least issue an email to their registered users to warn of like disruption such as this. If they can Tweet they can email just as easily!

    At a loss as to why the BBC requesting a confirmation as to whether you have a licence when using iplayer has anything to do with the Freesat current problems.

    The box reboots (or shuts down) when using live TV or watching a recording.

    | Fri 7 Oct 2016 8:58:31 #91 |
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    Tafwys

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    grahamlthompson - 40 minutes ago »

    The changes will be at their end. It's not the box software that's the issue.

    So are they doing it by trial-and-error:(?

    | Fri 7 Oct 2016 9:22:34 #92 |
  3. grahamlthompson

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    Tafwys - 34 minutes ago  » 

    grahamlthompson - 40 minutes ago »


    The changes will be at their end. It's not the box software that's the issue.

    So are they doing it by trial-and-error:(?

    No idea they don't release that kind of information. If new software for the boxes was involved that would be down to Humax and Freesat.

    | Fri 7 Oct 2016 9:58:33 #93 |
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    Tafwys

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    Rebooted itself again at 12:27

    | Fri 7 Oct 2016 12:07:40 #94 |
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    patsy

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    I emailed Freesat about 11 am, expressing dismay in a nice way etc. and got a reply half an hour ago. Basically the same as Tafwys. 'Temporary inconvenience and will be resolved shortly.' Shortly doesn't mean today then if Tafwys is still rebooting.

    | Fri 7 Oct 2016 13:11:00 #95 |
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    Kevinc

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    Total of 3 reboots yesterday and again at 2:43pm today.

    Whatever they are doing I wish they would hurry up and get it done - this is getting really annoying....

    | Fri 7 Oct 2016 13:47:32 #96 |
  7. REPASSAC

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    I presume that they are moving services between their servers and re-balancing load. Freetime units contact these servers during boot and then periodically.

    | Fri 7 Oct 2016 13:52:26 #97 |
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    Kevinc

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    http://www.freesat.co.uk/help/got-freesat/fix-a-problem/humax-freesat-boxes-rebooting

    Says nothing other than wait....

    | Fri 7 Oct 2016 13:57:23 #98 |
  9. hairbear

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    Kevinc - 23 minutes ago  » 
    http://www.freesat.co.uk/help/got-freesat/fix-a-problem/humax-freesat-boxes-rebooting
    Says nothing other than wait....

    Kinda familiar for Freesat
    Mine's been doing the same for about 4 days now. Two to three times a day.

    | Fri 7 Oct 2016 14:21:57 #99 |
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    Pollensa1946

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    Kevinc - 1 hour ago  » 
    http://www.freesat.co.uk/help/got-freesat/fix-a-problem/humax-freesat-boxes-rebooting...

    "We are very sorry for the inconvenience caused during these essential work."
    ...and having read that I'm equally sorry that they cannot spell occas(s)ionally

    | Fri 7 Oct 2016 15:17:50 #100 |

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