My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

HDR1000s & BT HH 6/2 don't get on well it seems

(13 posts)
  1. User has not uploaded an avatar

    Gowman

    member
    Joined: Mar '15
    Posts: 20

    offline

    My trusty HDR1000s has worked fine for years on BT HH 4 & 5. Now the BT 5 died I started on a BT HH6/2 frrebie from BT. It works fine with all my other 15 network devices but it's not happy with my Humax. I've Googled in vain for a solution, factory reset & other tips don't seem to help. The Humax sets up & connects fine but it won't do on demand. My smart TVs with wi-fi work fine on the HH6 but Humax won't.

    What is the fix folks?

    | Thu 19 Sep 2019 17:25:37 #1 |
  2. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    Can you post the network diagnostics details including the DNS address used.

    | Thu 19 Sep 2019 17:46:22 #2 |
  3. User has not uploaded an avatar

    Gowman

    member
    Joined: Mar '15
    Posts: 20

    offline

    Sorry sadly no, sort of Greek to me

    | Thu 19 Sep 2019 17:53:36 #3 |
  4. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    Gowman - 56 mins ago  » 
    Sorry sadly no, sort of Greek to me

    Home-Settings-System-Information- Network-Info

    Connection Type ???
    IP address ???
    Netmask ???
    Gateway Address
    Primary DNS ???
    Secondary DNS ???
    MAC address - no need to post it's unique to your box.

    | Thu 19 Sep 2019 18:54:05 #4 |
  5. User has not uploaded an avatar

    Gowman

    member
    Joined: Mar '15
    Posts: 20

    offline

    DHCP
    192.168.0.104
    255,255.255.0
    192.168.0.254
    192.168.0.254
    0.0.0.0

    | Fri 20 Sep 2019 5:40:47 #5 |
  6. User has not uploaded an avatar

    GrahamRHK

    special member
    Joined: Jan '19
    Posts: 204

    offline

    Gowman - 1 hour ago  » 
    DHCP
    192.168.0.104
    255,255.255.0
    192.168.0.254
    192.168.0.254
    0.0.0.0

    Are you connecting wireless or wired?

    | Fri 20 Sep 2019 7:41:30 #6 |
  7. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

  8. User has not uploaded an avatar

    Gowman

    member
    Joined: Mar '15
    Posts: 20

    offline

    really don't know how but two days on we're back in business, suspect BT were the gremlins

    | Fri 20 Sep 2019 15:37:11 #8 |
  9. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    Gowman - 27 mins ago  » 
    really don't know how but two days on we're back in business, suspect BT were the gremlins

    Good news - most likely a DNS server problem. Had the router allowed a different DNS server you could likely have fixed it. Consider a better quality Wireless router and running the BT router in modem mode.

    | Fri 20 Sep 2019 16:06:52 #9 |
  10. User has not uploaded an avatar

    bevanjd

    new member
    Joined: Sep '19
    Posts: 2

    offline

    Gowman - 1 day ago  » 
    My trusty HDR1000s has worked fine for years on BT HH 4 & 5. Now the BT 5 died I started on a BT HH6/2 frrebie from BT. It works fine with all my other 15 network devices but it's not happy with my Humax. I've Googled in vain for a solution, factory reset & other tips don't seem to help. The Humax sets up & connects fine but it won't do on demand. My smart TVs with wi-fi work fine on the HH6 but Humax won't.
    What is the fix folks?

    I had a related problem yesterday evening. I could watch an ITV Hub programme, but when it came to adverts, after about 12 minutes, it would playback no further. I kept trying Retry, and had the same problem from my Humax box. However when I used my Amazon Fire stick about 45 minutes later, I experienced no problems with ITV Hub and replaying the same programme.

    | Sat 21 Sep 2019 11:20:41 #10 |

RSS feed for this topic

Reply »

You must log in to post.