help - unable to use ondemand or showcase

My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

help - unable to use ondemand or showcase

(935 posts)

JamesB

special member
Joined: Dec '13
Posts: 1,717
offline

Nightowl - 4 minutes ago »

JamesB - 5 minutes ago »

Same here. Trying to access any internet function from the EPG fails.
To explain the reason for my question: I wondered whether access to On Demand via the menu might be blocked as a result of the box wrongly failing a "Is box connected?" check on that path. Since EPG access also fails, my speculation gets us nowhere.

But network settings shows connected, so I'd say that's exactly what's happening.
Perhaps, but since both paths fail, my question doesn't add any info.

| Mon 22 Sep 2014 15:36:06 #101 |
sasastro

member
Joined: Sep '14
Posts: 10
offline

Barry - 7 hours ago »
For those still having problems with on demand/showcase try this.
Leave unit on a BBC HD channel for 30 minutes then reboot unit.
Let us know if this is successful or not for you.

Tried this, still no joy

| Mon 22 Sep 2014 15:55:03 #102 |
sasastro

member
Joined: Sep '14
Posts: 10
offline

Maybe the problem is related to a software update. Mine is running....
Software UKSFAA 2.02.01
Loader UKSFAA 1.08
Update 02 SEP 2014
MICOM UKSFAA 8.04.01

Mine is running on the same settings

| Mon 22 Sep 2014 16:03:40 #103 |
REPASSAC

special member
Joined: Mar '11
Posts: 4,100
offline

sasastro - 59 minutes ago »

Maybe the problem is related to a software update. Mine is running....
Software UKSFAA 2.02.01
Loader UKSFAA 1.08
Update 02 SEP 2014
MICOM UKSFAA 8.04.01

Mine is running on the same settings

As is everyone's who has their unit on this week, (Loader versions are unimportant).

| Mon 22 Sep 2014 17:05:22 #104 |
Barry

senior admin
Joined: Feb '11
Posts: 11,041
offline

Could users who have experienced problems with on demand / showcase check again please.

| Tue 23 Sep 2014 10:06:52 #105 |
ALancashirelad

junior member
Joined: Sep '14
Posts: 6
offline

Hi Installed my Brand new HDR-1010S this week, On demand and Showcase worked ok. Updated firmware now I have no On Demand or Showcase. Not happy lot of money spent on a box that is not fully functional. Surly Humax must have tested the firmware before they released it.

| Tue 23 Sep 2014 10:38:28 #106 |
Reffub

special member
Joined: Jan '13
Posts: 352
offline

Barry - 1 hour ago »
Could users who have experienced problems with on demand / showcase check again please.

Both working fine now.

| Tue 23 Sep 2014 11:08:40 #107 |
Barry

senior admin
Joined: Feb '11
Posts: 11,041
offline

Reffub - 7 minutes ago »

Barry - 1 hour ago »
Could users who have experienced problems with on demand / showcase check again please.

Both working fine now.

Thank you.

Anyone else who has recently reported problems care to check if on demand / showcase is now working please.

| Tue 23 Sep 2014 11:16:48 #108 |
Nightowl

member
Joined: Sep '14
Posts: 11
offline

No change for me sadly (1010S).

| Tue 23 Sep 2014 11:42:47 #109 |
ALancashirelad

junior member
Joined: Sep '14
Posts: 6
offline

Still No Go.
Reported to Techsupport

| Tue 23 Sep 2014 11:54:42 #110 |