adamandkate - 2 months ago »
yes it does!
so i wonder whats up with going through the menus!
thanks for your help
On Demand issue
darren ellis 20:46
To: Customerteam@freesat.co.uk
Hi,
Our on demand service has stopped working for no apparent reason:
On demand not working, says unavailable, Wifi connected on freesat box, showcase works fine, rebooted box - to no avail, On demand not been working for over a week.
Can you help please?
Best regards
Darren
Device details
What is your TV Region/postcode? DY10 1LS
What is the make and model of your Freetime device? HDR 1000s
What software version are you currently running? (You can check this by going to settings via the home menu then selecting System information. The software version should be: UKFSAA 2.02.01. If you don't have this, please go to System settings and select Software update, then "Search for new software".) Software vs UKFSAA 2.02.07 Different to stated???
How are you connected to the internet (WiFi/Ethernet Cable/Homeplug Adaptors)? WiFi
If you are connected via WiFi is this build in, or via a dongle? dongle
Broadband configuration
What is the make and model of your router? BT home hub 4
Who is your broadband provider? BT
Is the internet extended around your home using power plugs or cables? cables
Are there any other routers in your home that are extending the WiFi range? No
Is the router on continuously or powered down when not in use (e.g. overnight)? Continuous but been rebooted
Do you set your IP Address manually or does the router allocate it automatically? auto
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