My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

help - unable to use ondemand or showcase

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    langlan

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    JamesB - 4 minutes ago  » 
    Could be your box was just suffering from similar Showcase/OnDemand problems to those reported by others in this thread.

    I had already exhausted all fixes mentioned in this thread. Including leaving it on all night, checking access to BBC Iplayer (channel 901 - which did work), Factory reset, Hard drive format and so forth. Even tried it at another house with a different internet connection and satellite dish!

    Hope it helps

    Thanks,

    | Fri 31 Jul 2015 20:51:02 #891 |
  2. grahamlthompson

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    langlan - 8 minutes ago  » 
    It looks like the Beta firmware re-writes a different portion of the ROM, as when I flashed it, despite it being one from 2013 it remained on the July 20 2015 firmware. The size is also completely different (13~mb vs 42~ for the 2.02.46 firmware). Without examining the flash file closer, I suspect it rewrites a different area (perhaps some data which becomes corrupted and causes the issue in the first place? - which is not included in the normal firmware updates perhaps?)
    So pleased that it is now working.

    See my post, firmware updates replace 100% what you had before, If it did not OTA updates via satellite could not possibly work. It's a one way only data tramsmission. Satellite to your box. There is no way for your box to send any data back to 28.2E,

    | Fri 31 Jul 2015 20:52:17 #892 |
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    JamesB

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    langlan - 1 minute ago  » 

    JamesB - 4 minutes ago  » 
    Could be your box was just suffering from similar Showcase/OnDemand problems to those reported by others in this thread.

    I had already exhausted all fixes mentioned in this thread. Including leaving it on all night, checking access to BBC Iplayer (channel 901 - which did work), Factory reset, Hard drive format and so forth. Even tried it at another house with a different internet connection and satellite dish!

    That's pretty much the experience reported by many in this thread - trying and retrying the suggested fixes, in vain. Freesat server-side tweaking helped, then the buggy June 15 release was aimed at addressing it on the Humax end. But being buggy, was pulled. The new release presumably brings with it the fixes that were in the June 15 release.

    | Fri 31 Jul 2015 20:58:31 #893 |
  4. grahamlthompson

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    langlan - 7 minutes ago  » 

    langlan - 6 minutes ago  » 
    It looks like the Beta firmware re-writes a different portion of the ROM, as when I flashed it, despite it being one from 2013 it remained on the July 20 2015 firmware. The size is also completely different (13~mb vs 42~ for the 2.02.46 firmware). Without examining the flash file closer, I suspect it rewrites a different area (perhaps some data which becomes corrupted and causes the issue in the first place? - which is not included in the normal firmware updates perhaps?)
    So pleased that it is now working.

    The beta firmware in question is referred to as "Receiver Data" in the change-log rather than "System software" in the 2.02.46 firmware file's change-log.

    I guess the file you updated was simply a small file that emulated a factory reset. It would not have changed the actual software in any way.

    Basically the new software solved the problem, which is great

    What you did before has no relevance, it can only confuse other users on this forum.

    Anyone applying the new software, be assured what ever software or re-set file you used before, you will finish up with the same software as anyone else who applied the update.

    | Fri 31 Jul 2015 20:59:03 #894 |
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    langlan

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    Just to clarify, the 2.02.46 firmware alone made no difference for me. I couldn't even get the "FreeSat ID" Menu to work. It was only after flashing the "Receiver Data" beta update (from year 2013) HDR-1000S-1010S_Data.zip that it then suddenly started working.

    I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46

    | Fri 31 Jul 2015 21:02:09 #895 |
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    JamesB

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    langlan - 2 minutes ago  » 

    I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46

    Graham has suggested it may just emulate a Factory Reset, which sounds likely. Or another possibility that occurs to me is that it may just be what it says - dummy data for testing purposes.

    | Fri 31 Jul 2015 21:07:15 #896 |
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    langlan

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    JamesB - 1 minute ago  » 

    langlan - 2 minutes ago  » 
    I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46

    Graham has suggested it may just emulate a Factory Reset, which sounds likely. Or another possibility that occurs to me is that it may just be what it says - dummy data for testing purposes.

    The file included with the update says:

    "Humax HDR-1000S / HDR-1010S Receiver Data

    Version: 118

    This file is to be downloaded if you are experiencing difficulty with:
    - No OnDemand
    - No Showcase
    - No backwards EPG
    "

    In any case, this has got it working for me.

    | Fri 31 Jul 2015 21:09:36 #897 |
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    JamesB

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    langlan - 34 seconds ago  » 

    JamesB - 1 minute ago  » 

    langlan - 2 minutes ago  » 
    I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46

    Graham has suggested it may just emulate a Factory Reset, which sounds likely. Or another possibility that occurs to me is that it may just be what it says - dummy data for testing purposes.

    The file included with the update says:
    "Humax HDR-1000S / HDR-1010S Receiver Data
    Version: 118
    This file is to be downloaded if you are experiencing difficulty with:
    - No OnDemand
    - No Showcase
    - No backwards EPG
    "
    In any case, this has got it working for me.

    Excellent.

    | Fri 31 Jul 2015 21:11:27 #898 |
  9. grahamlthompson

    grahamlthompson

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    langlan - 5 minutes ago  » 
    Just to clarify, the 2.02.46 firmware alone made no difference for me. I couldn't even get the "FreeSat ID" Menu to work. It was only after flashing the "Receiver Data" beta update (from year 2013) HDR-1000S-1010S_Data.zip that it then suddenly started working.
    I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46

    The only possible explanation I can imagine is that you had missed a loader update, and that your very ancient software update had not got this. How did you get to this situation, with no updates since 2013 ?

    Any freetime box in service since 2013 should have updated automatically.

    | Fri 31 Jul 2015 21:13:30 #899 |
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    langlan

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    grahamlthompson - 52 seconds ago  » 

    langlan - 5 minutes ago  » 
    Just to clarify, the 2.02.46 firmware alone made no difference for me. I couldn't even get the "FreeSat ID" Menu to work. It was only after flashing the "Receiver Data" beta update (from year 2013) HDR-1000S-1010S_Data.zip that it then suddenly started working.
    I think this Reciever Data may not be a software update. As after flashing it, my box remained on 2.02.46

    The only possible explanation I can imagine is that you had missed a loader update, and that your very ancient software update had not got this. How did you get to this situation, with no updates since 2013 ?
    Any freetime box in service since 2013 should have updated automatically.

    Got the box second hand the other day. It came with 2.02.07(If I remember correctly). So I do not know the history of the box, but OnDemand wasn't working from the word go. I manually updated to 2.02.46 using the USB in the hope this would resolve which it did not.

    So after countless attempts to get it working and trying absolutely everything (re-downloading and re-flashing again, factory resets, formats etc), I stumbled upon that receiver data file. Flashed it not expecting miracles and to my surprised it started working.

    | Fri 31 Jul 2015 21:17:21 #900 |

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