My Humax Forum » Miscellaneous » Other Humax Products

Humax Eye CCTV camera - on sale

(75 posts)
  1. User has not uploaded an avatar

    stevieboy

    senior member
    Joined: Nov '11
    Posts: 56

    offline

    Morning, i keep getting Stream Unavailable on one of my cameras (i have two setup). I imagine this could be down to many reasons but wondered if one of them could be poor wifi signal/bandwidth?
    On average the property this camera is in has a download speed of around 2Mbps.
    The second camera in a different room (and closer to the wifi router) seems ok though.

    Just looking for thoughts before i look at upgrading the broadband there to fibre etc

    Thanks

    | Fri 14 Sep 2018 6:36:55 #71 |
  2. REPASSAC

    REPASSAC

    special member
    Joined: Mar '11
    Posts: 4,100

    offline

    Stream Unavailable is the response I got when my WiFi and internet connection dropped this morning.

    The app was unable to reach the camera - poor Wifi could well be the reason. Have your router issues an IP address to it?

    | Fri 14 Sep 2018 7:58:57 #72 |
  3. User has not uploaded an avatar

    Nickelarse

    new member
    Joined: Mar '19
    Posts: 3

    offline

    This camera works well but I had issues with the location facility which records when I'm out and doesn't when I'm in. BUT the app for it which is from Y cam, only recognises my location when it is used with my 4G mobile service. With 3G it is very flakey. I now have 4G working on my phone and it has started to send me a goodbye and welcome home message each time I go out. So now I am pleased with it, so much so that I ordered a second one. They are still available from Humax for £49 if you search for them. (otherwise you might end up paying £99 or more.

    | Thu 13 Jun 2019 11:58:59 #73 |
  4. User has not uploaded an avatar

    kar999

    member
    Joined: Jul '12
    Posts: 17

    offline

    Y-cam technical support suggested my erratic location recordings were due to my Moto G4 phone. I've since had a new Xiaomi phone and still the same issues. Yesterday it knew I'd gone out but failed to recognise my return. Today it didn't register I'd gone out.
    Maybe it is due to signal strength (reasonable 4G) but other apps pick up my location both indoors and outside with no issues.
    I may try testing it at another address.. if that is no better I'm asking for a warranty replacement.

    | Thu 13 Jun 2019 13:37:15 #74 |
  5. Trev

    Trev

    special member
    Joined: Apr '18
    Posts: 530

    offline

    kar999 - 1 hour ago  » 
    Y-cam technical support suggested my erratic location recordings were due to my Moto G4 phone.

    Well they would say that wouldn't they! Why accept you have a problem when you can blame someone else. Standard Operating Procedure.

    | Thu 13 Jun 2019 15:22:29 #75 |

RSS feed for this topic

Reply

You must log in to post.