Hi Barry and thanks for your reply.
Thankfully, I seem to have sorted it and have learnt something as a result.
I was having problems yesterday and tried a factory reset but it turned out to be an issue with our router not being connected to the Internet. Sorting that out and trying another reset of the H3 this evening brought back the apps.
It would therefore appear that all apps other than Netflix are downloaded and installed as part of the first boot after a reset. Presumably, if it can't reach the server then it just skips this part of the process.
Further testing by resetting with and without Internet access seems to confirm this so hopefully this will be useful to anyone else with the same issue in the future.
| Tue 4 Apr 2017 21:28:27
#45 |