My Humax Forum » Miscellaneous » Other Humax Products

humax HDR-1100S lag?

(50 posts)
  1. foxleybob

    foxleybob

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    Hi
    New to Free-sat & forum.

    Recently purchased the HDR-1100S, after dumping Virgin.
    All working OK, but there is a frustrating lag in searching through the menu etc.:(
    Is this normal, or do I have a faulty box?

    | Thu 24 Oct 2019 12:41:12 #1 |
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    Pollensa1946

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    Menu? Do you mean the Setup/Settings menu or the program guide that shows the channels and the current and future programs (the one with the PIP in the top right corner)?

    | Thu 24 Oct 2019 14:48:12 #2 |
  3. foxleybob

    foxleybob

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    yes, it's the Program guide.
    But also takes it's time showing from start-up.
    I know it's not life or death, but annoying

    | Thu 24 Oct 2019 15:19:46 #3 |
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    Pollensa1946

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    Define "lag", because the EPG (Program Guide) is normally very fast in scrolling. You're the first user on this forum, as I recall, to complain of this in respect of the 1000S/11000S product. The 30-40 sec startup is due to low power standby which is now obligatory on electronic equipment.

    | Thu 24 Oct 2019 17:41:09 #4 |
  5. foxleybob

    foxleybob

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    Hi.
    Thanks for your reply.
    what I mean by lag is slow to react/get there.
    Yes I am new to the forum and Humax.
    Although I didn't like Virgin, I didn't have any slow loading problems.

    I guess I'll have to be patient and get used to the change/remote

    | Fri 25 Oct 2019 8:46:57 #5 |
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    jdlfreetime

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    Hi Foxleybob,

    Just a thought. You mention you have just purchased this. I assume it was brand new?
    When the pvr was setup it checks for latest software & updates the box when setting up for first use. It might be worth doing a factory reset/full reset if you don't mind losing recordings & then restart the box again. I know there is a slight lag sometimes, but quite often when the box has an update, I have found you occasionally have to do a factory reset (keeps recordings). Sometimes an update needs a bit of tlc(!)

    If you do decide to do this, note down your schedules first as these will be deleted, along with all settings you have changed/setup. Worth a try. Let us know how you get on. John.

    | Fri 25 Oct 2019 9:04:28 #6 |
  7. Trev

    Trev

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    foxleybob - 2 hours ago  » what I mean by lag is slow to react/get there.

    Slow to get where? Please be more specific with your descriptions of exactly what is happening and what you suspect is wrong.

    | Fri 25 Oct 2019 11:22:09 #7 |
  8. foxleybob

    foxleybob

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    Yes it is brand new from John Lewis.
    And Yes, it did search for updates, so I assume it's up to date (fongers crossed)
    There are several recorded programs, mostly on BBC, so could watch on Catch-up maybe, if I am to factory reset it.

    | Fri 25 Oct 2019 11:36:00 #8 |
  9. foxleybob

    foxleybob

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    Sorry, I thought it was obviouse in my post what the problem is.

    It is rather slow the get to the program information etc.
    And the start up, which was explained by Pollensa1946.

    | Fri 25 Oct 2019 11:39:08 #9 |
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    jdlfreetime

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    Foxleybob,

    Only trying to HELP you!!! Nearly the Weekend.
    Habit I get into: Something I do EVERYTIME I get new equipment is to do a factory reset before using equipment. Yes, good advice from pollensa1946, but worth also trying my idea? Good luck. Hope you enjoy your Humax. John

    | Fri 25 Oct 2019 11:47:36 #10 |

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