Humax hdr1010s not responding to remote

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Humax hdr1010s not responding to remote

(252 posts)

Question:- Connected to internet

Yes : (22 votes)

45 %

No : (27 votes)

55 %

49 votes

wendymac

new member
Joined: Feb '15
Posts: 4
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Hi I am new to this forum. Please can anyone help.
My Humax is not responding to the remote. Only mute, exit and volume control work. Have changes batteries. Rugby on this pm need to get it working. When I turn on power have to press exit to get to last channel that was viewed, then not able to change channel or get home page, TV guide etc.
Thanks in anticipation

| Sat 14 Feb 2015 13:04:53 #1 |
Barry

senior admin
Joined: Feb '11
Posts: 11,035
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Welcome to our Forum

Try recoding the remote:

See this FAQ

| Sat 14 Feb 2015 13:27:15 #2 |
wendymac

new member
Joined: Feb '15
Posts: 4
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Thanks but I have tried that and nothing happens.
Really at a loose end as to what to do next. The Humax is not connected to the internet we just connect to a satellite dish.

| Sat 14 Feb 2015 13:33:45 #3 |
REPASSAC

special member
Joined: Mar '11
Posts: 4,100
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Try a factory reset (Note your recording schedule as you will need to re-enter it, Recordings will remain as is).

| Sat 14 Feb 2015 14:09:42 #4 |
wendymac

new member
Joined: Feb '15
Posts: 4
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How do I do that? I can not return to the home page to get into settings?

| Sat 14 Feb 2015 14:12:22 #5 |
zute

new member
Joined: Feb '15
Posts: 4
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We have the exact same problem this afternoon.
Are we experiencing do you think an update problem as we found here

[url=http://myhumax.org/forum/topic/remote-control-has-stopped-working][/url]

What would we all do without Forums, thank you in anticipation.

| Sat 14 Feb 2015 15:28:06 #6 |
jonty

member
Joined: Feb '15
Posts: 11
offline

hi,
Today I have starting having the exact same issue.
The mute, power and volume buttons seem to work on the remote but the screen is just black and there is no sound or anything.
I have been able to bring it back by switching the power off at the plug and beck on again but it seems to do the same thing after a seemingly random amount of time.

| Sat 14 Feb 2015 16:42:10 #7 |
stomperz

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Joined: Feb '15
Posts: 3
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Same here - for a couple of days now. While watching/listening is fine and then trying to use the remote all buttons other than volume, mute and power do not work. Also the program change buttons on the box do not work. Only solution has been to switch off at the mains (not the box), wait a bit and then switch on. It is happening 2 or 3 times a day. Software is version UKSFAA 2.02.07 dated 4 Nov 2014 and no updates found. I have emailed humax-digital support about it so maybe that will help. Any other ideas?

| Sun 15 Feb 2015 9:11:40 #8 |
Mike G

member
Joined: Feb '13
Posts: 25
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Hiya

I've been having same problem for about 3 days.Can only get box to work by pulling out mains plug and waiting about 10 secs before reconecting a real pain

Mike G

| Sun 15 Feb 2015 9:12:50 #9 |
john3650

member
Joined: Feb '15
Posts: 15
offline

Hi

I have also started getting same fault. Could just take it back to Currys for a replacement under warranty, but would new one be the same? It has been fine for 6 months, till last week.

John P

| Sun 15 Feb 2015 10:16:36 #10 |