An interesting 'conversation' with them on Friday 1600 (UK time). My main query was to try and get the remote codes for the Humax Aura remote to enable me to programme a 'OneforAll' universal remote, so if anyone has them --- please?
During the conversation I mentioned I had switched my remote code to code 2 to avoid conflict with my other Humax STB "You cannot do that" was the reply. This set me back a bit as I had :-). I then established that I was actually talking to someone who said he was the 'Chief Tech advisor' for Humax. I actually suspect, as you will see, that I was talking to some 'herbert' who picked up my call as he walked past.
I asked him if he had access to a 1TB aura and remote. "Yes" said he. I talked him through the FV Play settings to the bit where you can change the code. "That should not be there", said he. "It is only for the TV" (NB not Humax). I was beginning to get goose bumps...
"Is this, then, a fault with my box" (which is 2 weeks old), I asked. "Where did you buy it" he asked. "Amazon" I said. "Who supplied it", he asked. "Amazon" I said patiently. "You should return it under warranty, then". At this point I gave up.
Can I please check here that this function IS in fact correct and should be available on the settings menu. If so, is there any way Humax can perhaps run an education programme for their 'Senior Tech' man?
Not impressed!
