My Humax Forum » Freeview HD » FVP 4000T, 5000T

ITV Hub

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    mikeatupwey

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    Just received an email from ITV confirming that the ITV Hub will no longer be available on the 4000/5000T from end September. This is disappointing since Humax, until very recently were selling refurbished units from their website. It's not clear to me why ITV Hub cannot be supported as opposed to BBC iPlayer which can. Who is at fault here?

    | Wed 24 Aug 2022 10:42:37 #1 |
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    StuartZ

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    You might want to read this.

    https://www.freeview.co.uk/help/service-updates/itv-hub-app-changes-freeview-play

    It looks as though the problem lies with ITV.

    | Wed 24 Aug 2022 11:41:10 #2 |
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    Martin Liddle

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    mikeatupwey - 59 mins ago  » 
    Just received an email from ITV confirming that the ITV Hub will no longer be available on the 4000/5000T from end September. This is disappointing since Humax, until very recently were selling refurbished units from their website.

    They are still selling new units and claiming it supports ITV Hub.

    | Wed 24 Aug 2022 11:43:41 #3 |
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    Marty788

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    StuartZ - 46 mins ago  » 
    You might want to read this.
    https://www.freeview.co.uk/help/service-updates/itv-hub-app-changes-freeview-play
    It looks as though the problem lies with ITV.

    One comment in that page says:
    "If your device is affected you will see a pop up message in the ITV Hub app when you launch it."
    I have just tried ITV Hub on my Freeview box and a pop-up did not appear.

    | Wed 24 Aug 2022 12:29:23 #4 |
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    Marty788

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    Looks like it applies to Freesat boxes too.

    https://www.freesat.co.uk/help/4k-tv-boxes/service-updates

    | Wed 24 Aug 2022 12:50:04 #5 |
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    Wheelmon

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    I just received an email from ITV Hub which lead me to this:

    https://help.itv.com/hc/en-us/articles/115000562353-Which-Connected-TV-devices-are-supported

    My ancient DTR-T2100 doesn't seem to be affected.

    Screen message only pops up on my 5000T.
    It must be Youview that's unaffected as I have a Sony Android TV with it's own version of Youview and that seems to be OK.

    | Sat 27 Aug 2022 14:12:23 #6 |
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    Wheelmon

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    [quote]It must be Youview that's unaffected as I have a Sony Android TV with it's own version of Youview and that seems to be OK.

    Just noticed this is stated in the link

    | Sat 27 Aug 2022 14:17:27 #7 |
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    Haggis54

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    29th Sept ITV Hub stops working on the above models. Inc TVs from Samsung,Sharp and Panasonic

    https://www.cordbusters.co.uk/humax-freeview-boxes-losing-itv-hub/

    When we previously queried a Humax spokesperson about ITV Hub leaving their Freesat boxes, we were told that “Customers are currently being advised through email and their set-top boxes. If customers have any questions regarding their specific Humax device, our customer support team will be happy to help on 0344 318 8800.”

    We contacted Humax regarding the FVP-5000T being added to the list, and will update this article if they have more to add.

    Bearing in mind the 5000T is still being sold. Will Humax put stickers on the box saying that “ITV Hub no longer functions” prior to the sale? Not funny indeed

    | Tue 13 Sep 2022 13:25:59 #8 |
  9. Luke

    Luke

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    Can this be merged with the existing thread on exactly the same topic?

    https://myhumax.org/forum/topic/itv-hub-5

    Admin Edit: Thank you, done.

    | Tue 13 Sep 2022 15:55:44 #9 |
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    Haggis54

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    Luke - 4 hours ago  » 
    @admin
    Can this be merged with the existing thread on exactly the same topic?
    https://myhumax.org/forum/topic/itv-hub-5

    Very sorry.
    Personally your thread should be pinned. The first place I looked

    | Tue 13 Sep 2022 20:15:11 #10 |

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