Still no sign of the 1.00_65_241003_3c97b102b update, details of which were posted on this forum on 9th October.
Does anyone know if there's an option on the Aura user interface to force a pending update to be installed ?
Thanks, goldberg
My Humax Forum » Freeview HD » Aura UHD
ITV - SD has disappeared
(157 posts)-
| Sat 12 Oct 2024 13:34:53 #141 |
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Not so far as I know - but I am no expert!
| Sat 12 Oct 2024 14:17:13 #142 | -
I suspect that the download is for testing only and accessible only from units with particular serial numbers. Unless you can get Humax to add your serial number to those permitted to perform the download for testing I suspect you, like me, will have to wait until testing is completed and an unrestricted version of the fix is made available. I believe the person who posted the instructions said that he had provided his serial number.
Impatiently waiting for the fix to be made ganerally available, yours, GJK.
| Sat 12 Oct 2024 18:33:38 #143 | -
I've provided my serial number twice I got the first update which worked for 1 evening and they've not sent me a second update, I've sent them a copy of my receipt and asking for a full refund I've had enough. I did ask about a refund before they said they can but they have a new update which we'll get soon bur I'm fed up of waiting now
GJK - 21 mins ago »
I suspect that the download is for testing only and accessible only from units with particular serial numbers. Unless you can get Humax to add your serial number to those permitted to perform the download for testing I suspect you, like me, will have to wait until testing is completed and an unrestricted version of the fix is made available. I believe the person who posted the instructions said that he had provided his serial number.
Impatiently waiting for the fix to be made ganerally available, yours, GJK.| Sat 12 Oct 2024 18:57:14 #144 | -
I kept emailing every week for an update - maybe my persistence got me further up the listing?
TMW
| Mon 14 Oct 2024 11:04:48 #145 | -
I e-mailed Humax Support over the weekend for an update on the ITV1 / ITV3 problem affecting users in the Sandy Heath region, and received the following reply from Pauline:
We have a software that is currently under testing and once the relevant department finalizes on it, the new version will be released soon.
Yet more patience needed, it seems !
goldberg
| Mon 14 Oct 2024 11:37:06 #146 | -
I've just had this reply
Hi Graham
Thank you for contacting Humax.
We recently just got word that the new version update should start to roll out this week.
goldberg - 4 hours ago »
I e-mailed Humax Support over the weekend for an update on the ITV1 / ITV3 problem affecting users in the Sandy Heath region, and received the following reply from Pauline:
We have a software that is currently under testing and once the relevant department finalizes on it, the new version will be released soon.
Yet more patience needed, it seems !
goldberg| Mon 14 Oct 2024 15:41:50 #147 | -
Just got in from work I can confirm itv1 sd is working however I'm still getting BBC South not East
| Tue 15 Oct 2024 17:03:02 #148 | -
There was no update by early evening, but after leaving the Aura on for an hour or so the update has been installed, and ITV1 and ITV3 are now working.
Even better, recordings made after the problem started are also viewable.
Good news at last.
goldberg
| Tue 15 Oct 2024 18:44:41 #149 | -
When I switched mine on this evening it went through a long boot sequence but still did not show channels 3 and 10. The old Freeview app dated August was still there. After switching off for a couple of minutes then on again a couple of times channels 3 and 10 started working for the first time since late August. The Freeview system app had updated to 3rd October date.
Fingers crossed.
| Tue 15 Oct 2024 19:16:40 #150 |
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