It arrived, along with a new TV last week. We spent all weekend trying to get the box to work. The box switches on, blue and red lights appear, the TV plays through it, but no set up screen.
We have checked all cables - swapped them for new ones, but still no set up screen.
We have tried to contact the help line - very long wait. We have tried Currey's help line - same result.
Any advice would be welcome.
Thanks
Jenna
You have selected the HDMI port the 5000T is connected to on the TV using the TV remote source button ?
Welcome to our forum.
Thank you for the welcome!
There is nothing obvious (to me) on the TV remote - there is a button for info/text reveal - would that be the button you are referring to?
There is also something labelled op0erate media contents on TV and connected compatable device - is that relevant?
There is also a sync menu.
Are any of these the button you are referring to?
This is all very new to me, so I am a little confused.
Could you give the make and model of the TV. Then a look at a picture of the remote in the manual might help.
The button could be marked AV, but not necessarily.
It's a Sony Bravia WD 75. There is one labelled input select - says it displays and selects the input source.
Jenna - 10 mins ago »
It's a Sony Bravia WD 75. There is one labelled input select - says it displays and selects the input source.
That will be the one. What number HDMI port on the TV have you got the 5000T connected to ? Often the remote has an icon with small TV icon with an arrow pointing in.
It's the one above the analog/digital switch
Thanks so much - I am off to try it!
Jenna
I used HDMI 2 because No 1 is an ARC port and I have a sound bar to connect. Would it be better used for the Humax?
I am pleased to say that set up is complete - thanks so much for all the help. It was such a simple step - in my defence I can only say that the new kit is replacing a 15 years old TV and recorder and technology was much simpler then 
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