Hello all. I have recently bought an HDR1100S to replace my Sky HD box.
I am having a few problems with various aspects of it and thought I would check with existing owners how much of it is maybe me not understanding how things work and how much are general bugs/shortcomings.
Bugs general:
Several times in my 10 days of ownership the box has either locked (no response to any input requiring power cycling to correct) or turned itself off and on again during menu navigation.
Bugs specific
If you try to delete more than about 10 channels at a time under edit channels menu the box locks every time and does not save the changes.
Under Help, the recording help video just gives a blank screen.
We had a failed recording which I think must have been due to me turning the box into standby as the recording was about to start. It was set for 22:30 and that is about the time I turned it off. It was the only program set to record at the time so there was no clash and I can think of no other reason for the fail. Surely the box can cope with being put into standby at any time without causing a recording to fail? If it can’t then that is a very serious fault.
Firmware shortcomings:
Favourites – If you select to use favourites with the guide, this only stays active for that single use of the guide. As soon as you exit guide, the channel +/- buttons still go through the whole range of channels and when you go back into guide, it is again showing All channels. This makes the use of favourites totally useless IMO and means that the only way to hide unwanted channels is to delete them which has its own bug (see above).
You seem to have to hit a lot more buttons on the Humax system to achieve the same thing as on the old Sky box. This appears to be mainly because they don’t make use of the 4 coloured remote buttons in the menu system. For example if you have just watched a recorded program and want to delete it, you have to select it then navigate up or down a sub menu of several options to highlight delete then hit OK. On Sky you simply hit the yellow button.
Freesat app integration
If (due to the shortcomings of the favourites option) channels are deleted from the box, this is not reflected when it syncs with the Freesat app. All channels still show in the guide even though they are not on the box. Why? This makes the app much less friendly to use as you still have all the unwanted channels to scroll through.
We have deleted all of the SD channels, apart from the local BBC channel for local news. When we set an ITV HD program to record via the app, it seems to also try to send the SD channel as well. Because we have deleted the channel on the box, this causes the recording to be constantly processing. There seems to be then no way to delete it. We had to put all of the channels back on the box just so that this would sync properly. Do people know if and why the app tries to record the SD channel when we selected HD?
We have also had messages in the app saying recording failed , yet the recording has still appeared on the box.
Any help on any of these points would be gratefully received
Geoff