My Humax Forum » Freesat HD » HB 1000S, 1100S

No Backward EPG/Showcase/On Demand

(24 posts)
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    KennyB

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    For over 3 weeks now I have been unable to get the above on my HB1000S,
    whereas on my recently purchased HDR1000S all works fine.

    Channels 901 and 903 are both working on the HB1000S.

    Does anybody else currently have a problem with their HB1000S in this respect?

    Something I've only spotted in the last few days, Channel 999 is showing on the HB1000S, but doesn't even appear in the HDR1000S's EPG.

    | Wed 6 May 2015 10:29:13 #1 |
  2. grahamlthompson

    grahamlthompson

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    Channel 999 is missing (and always has been) from the HDR1000/1010S. I imagine the help and info option supercedes it. Surprised it appears on a HB1000S.

    | Wed 6 May 2015 11:08:31 #2 |
  3. REPASSAC

    REPASSAC

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    999 is not on my HB-1000S. Everything working fine.

    | Wed 6 May 2015 14:46:25 #3 |
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    JamesB

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    REPASSAC - 48 seconds ago  » 
    999 is not on my HB-1000S. Everything working fine.

    Likewise.

    | Wed 6 May 2015 14:47:43 #4 |
  5. REPASSAC

    REPASSAC

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    KennyB - 4 hours ago  » 
    For over 3 weeks now I have been unable to get the above on my HB1000S,
    whereas on my recently purchased HDR1000S all works fine.
    Channels 901 and 903 are both working on the HB1000S.
    Does anybody else currently have a problem with their HB1000S in this respect?
    Something I've only spotted in the last few days, Channel 999 is showing on the HB1000S, but doesn't even appear in the HDR1000S's EPG.

    Sounds like your unit is having an identity crisis, perhaps a reset to default is called for.

    | Wed 6 May 2015 15:08:14 #5 |
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    KennyB

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    I've reset to default several times since the problem started without result.
    Software Version on my unit 2.02.09
    Is this the latest version? Thanks.

    | Wed 6 May 2015 17:00:58 #6 |
  7. grahamlthompson

    grahamlthompson

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    KennyB - 31 minutes ago  » 
    I've reset to default several times since the problem started without result.
    Software Version on my unit 2.02.09
    Is this the latest version? Thanks.

    The only reason I can think of that explains the difference is a weird anomaly in the database that relates postcodes to epg channels.

    Does your HDR1000S and HB1000S use the same postcode ?

    What are the first 3 characters of your postcode and approx location ?

    | Wed 6 May 2015 17:36:16 #7 |
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    KennyB

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    Both units on same postcode.

    EX7 Dawlish Devon.

    | Wed 6 May 2015 18:20:21 #8 |
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    JamesB

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    What happens if you swap the two boxes around?

    | Wed 6 May 2015 18:56:14 #9 |
  10. grahamlthompson

    grahamlthompson

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    Very strange, I think Barry doesn't live that far from you and likely has the same regional variations, and also has access to a HB1000S. Perhaps he would check his box. The good news is that it's missing from your HDR1000S is as expected.

    | Wed 6 May 2015 18:56:53 #10 |

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