no or bad signal & channel is unavailable

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no or bad signal & channel is unavailable

(61 posts)

luca10

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see pics attached
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2. image1.jpeg (20 KB, 2 downloads) 6 years old
| Sat 27 Oct 2018 15:54:59 #11 |
luca10

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diagnostics page is attached
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| Sat 27 Oct 2018 15:59:39 #12 |
luca10

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I checked the channels you have quoted & this is what i see re error messages as at now:

171 no or bad signal
719 no or bad signal/currently not available or scrambled
720 no or bad signal/currently not available or scrambled
721 currently not available or scrambled
722 currently not available or scrambled
723 no or bad signal
730 no or bad signal
732 no or bad signal
750 works fine
751 works fine
752 works fine
753 works fine
805 works fine
814 no or bad signal
817 no or bad signal

| Sat 27 Oct 2018 16:11:43 #13 |
grahamlthompson

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luca10 - 7 minutes ago »
I checked the channels you have quoted & this is what i see re error messages as at now:
171 no or bad signal
719 no or bad signal/currently not available or scrambled
720 no or bad signal/currently not available or scrambled
721 currently not available or scrambled
722 currently not available or scrambled
723 no or bad signal
730 no or bad signal
732 no or bad signal
750 works fine
751 works fine
752 works fine
753 works fine
805 works fine
814 no or bad signal
817 no or bad signal

Tune to 805 and check diagnostics. Also press opt+ and post the transponder details.

So it's not just 3 radio stations as your first post.

| Sat 27 Oct 2018 16:20:23 #14 |
luca10

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Hi Graham

Yes apologies. the issue is not just 3 radio stations. It affect more radio stations & TV channels. I changed the transponder details to what you stated & see the attached pic re results. What do you mean by tune to 805? regards & thanks
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1. Transponder.jpg (84.4 KB, 0 downloads) 6 years old
| Sat 27 Oct 2018 16:36:00 #15 |
grahamlthompson

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luca10 - 2 minutes ago »
Hi Graham
Yes apologies. the issue is not just 3 radio stations. It affect more radio stations & TV channels. I changed the transponder details to what you stated & see the attached pic re results. What do you mean by tune to 805? regards & thanks

Your manual tune confirms major reception issue with 11552 H.

Easier way to check just Tune to channel 805 which is one of the ones you report as working.

Now display the diagnostics screen which will show the reception figures for the transponder 805 is on. Menu System Diagnostics

| Sat 27 Oct 2018 16:41:27 #16 |
grahamlthompson

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Can you check the following in the same way (11582 H)

250 Front Runner
724 Absolute
726 Absolute 80's
733 Heart
734 LBC
786 BFBS Radio

Is the dish your own or from a communal installation ?

If your own how easy is it to get to ?

| Sat 27 Oct 2018 16:45:24 #17 |
luca10

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Hi Graham

I changed the transponder to (11582 H) & see the below error messages:

250 o or bad signal & pixilates
724 no or bad signal/currently not avail or scrambled
726 no or bad signal/currently not avail or scrambled
733 no or bad signal/currently not avail or scrambled
734 no or bad signal/currently not avail or scrambled
786 no or bad signal/currently not avail or scrambled

I have no option to change the transponder to 805?

I live in a communal block yes in london (zone 2). I have an old SKY satellite dish just for my property (not shared) which I inherited from the previous owner who had sky TV at the time (i dont). There is another satellite dish near mine of close proximity. Is this a factor & may cause interference?

| Sat 27 Oct 2018 17:06:08 #18 |
grahamlthompson

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luca10 - 4 minutes ago »
Hi Graham
I changed the transponder to (11582 H) & see the below error messages:
250 o or bad signal & pixilates
724 no or bad signal/currently not avail or scrambled
726 no or bad signal/currently not avail or scrambled
733 no or bad signal/currently not avail or scrambled
734 no or bad signal/currently not avail or scrambled
786 no or bad signal/currently not avail or scrambled
I have no option to change the transponder to 805?
I live in a communal block yes in london (zone 2). I have an old SKY satellite dish just for my property (not shared) which I inherited from the previous owner who had sky TV at the time (i dont). There is another satellite dish near mine of close proximity. Is this a factor & may cause interference?

I asked you to tune to channel 805 (just enter 805 on the remote). And then display the diagnostics screen. 805 is on 11552 H so you will see the numbers needed for both tuner 1 and 2.. No need to use the manual tune option. Unless one dish is installed in a location that it blocks the view unlikely to be an issue. How easy is yours to get to ?

Also posted the next closest transponder channels (11582 H) , can you check those in the same way.

| Sat 27 Oct 2018 17:14:12 #19 |
Trev

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luca10 - 4 hours ago » I live in a communal block yes in london (zone 2).
London is in zone 1 not 2. You only need a zone 2 dish if you go pretty much as far north as Scotland.
Or are you saying that you have a zone 2 dish?

| Sat 27 Oct 2018 22:11:35 #20 |