My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

No signal on Freesat mode

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  1. User has not uploaded an avatar

    AntonioJFTDS

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    Hello,

    The box show no signal on both tuners while it is on Freesat mode.
    Therefore the box can not do a reset.

    The problem does not come from the caballes or stat dish; because the signal on both tuners is good While the box is on STB mode. And I can watch a large number of channels on STB mode.

    IF you have any idea please let me know.

    ps: box is 20 months old and was working fine till two days ago when I tried to reset.
    I try to reset because the box was freezed just after turning it on.

    Thanks

    | Tue 2 Jun 2015 12:34:14 #1 |
  2. grahamlthompson

    grahamlthompson

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    Hi welcome to our forum.

    This thread may well be relevant.

    https://myhumax.org/forum/topic/invalid-postcode-error-no-freesat-scan-possible#post-37888

    Find transponder 11428 H (Might be 11427 H) using manual tune and post signal strength and quality.

    | Tue 2 Jun 2015 12:42:44 #2 |
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    AntonioJFTDS

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    Hello thanks for helping.

    ON STB MODE I FOUND transponder 11428, H, 27500, 2/3
    Strengh And Quality : NO SIGNAL.

    What is the next step?

    | Tue 2 Jun 2015 14:56:28 #3 |
  4. grahamlthompson

    grahamlthompson

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    AntonioJFTDS - 16 minutes ago  » 
    Hello thanks for helping.
    ON STB MODE I FOUND transponder 11428, H, 27500, 2/3
    Strengh And Quality : NO SIGNAL.
    What is the next step?

    Only thing you can do is get your dish alignment and cable connections checked. If your dish is accessible DIY instructions are posted in the thread I linked to.

    If you have a friend with a satellite dish you could take it there and borrow his cables to set it up again, it should then work normally though any changes in the interim will likely not make it to your box.

    Other alternative is to wait until the freesat home transponder migrates to 28.2E which is possibly within the next 2-3wks. It will be a much stronger signal when this happens.

    | Tue 2 Jun 2015 15:20:05 #4 |
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    AntonioJFTDS

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    ok...
    do you know the exact date when the freesat home transponder migrates to 28.2E ?

    | Tue 2 Jun 2015 18:01:45 #5 |
  6. grahamlthompson

    grahamlthompson

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    AntonioJFTDS - 3 minutes ago  » 
    ok...
    do you know the exact date when the freesat home transponder migrates to 28.2E ?

    No - only clue I have is this post here. Doesn't mean it's accurate.

    http://forums.digitalspy.co.uk/showpost.php?p=78352074&postcount=7

    | Tue 2 Jun 2015 18:07:22 #6 |
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    AntonioJFTDS

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    ok thanks.

    | Wed 3 Jun 2015 8:18:45 #7 |
  8. REPASSAC

    REPASSAC

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    There is one more thing you could check -
    Can you receive BBC NEWS HD on 11023 H? (from 2F)- 23000-2/3
    8PSK

    | Wed 3 Jun 2015 10:55:26 #8 |
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    AntonioJFTDS

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    Hello

    yes I can receive BBC NEWS HD when put manuelly the transponder 11023 H ; 23000 ; 2/3; 8PSK.

    Then ??

    | Wed 3 Jun 2015 20:27:49 #9 |
  10. REPASSAC

    REPASSAC

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    AntonioJFTDS - 10 hours ago  » 
    Hello
    yes I can receive BBC NEWS HD when put manuelly the transponder 11023 H ; 23000 ; 2/3; 8PSK.
    Then ??

    The frequency of this channel and polarisation are the same as the freesdat home transponder (at present anyway). If you could not receive it, then we could add other possibilities such as failing LNB.

    Graham suggests - take the unit to a friends to do the install.

    | Thu 4 Jun 2015 6:33:41 #10 |

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