My Humax Forum » Freeview HD » Aura UHD

One dead Aura

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    Longshanks12345

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    After six months of problems, my Aura did the honourable thing and just passed away peacefully. Not sure what my guarantee is, but not sure I want another.

    | Sat 1 May 2021 17:46:47 #1 |
  2. grahamlthompson

    grahamlthompson

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    Longshanks12345 - 40 mins ago  » 
    After six months of problems, my Aura did the honourable thing and just passed away peacefully. Not sure what my guarantee is, but not sure I want another.

    Registered units normally get two years. You must have one of the first units released.

    The latest software is much superior.

    | Sat 1 May 2021 18:29:49 #2 |
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    Longshanks12345

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    If I could get it to turn on, I'd try updating it.

    | Sat 1 May 2021 18:38:15 #3 |
  4. grahamlthompson

    grahamlthompson

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    Longshanks12345 - 54 mins ago  » 
    If I could get it to turn on, I'd try updating it.

    Get it replaced. It must be under warranty.

    | Sat 1 May 2021 19:34:25 #4 |
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    Longshanks12345

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    Will be getting a replacement aura in a few days. I doubt it will have latest software, so if I do a Freeview update from the menu, does that mean I am up to date with the latest aura software or is that something different?

    | Thu 6 May 2021 19:54:20 #5 |
  6. grahamlthompson

    grahamlthompson

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    You should get the latest public release shortly after setting it up.

    And this one after this forum volunteer beta testers have had chance to test it for bugs.

    https://myhumax.org/forum/topic/aura-beta-software-dated-050521

    Software updates will appear in the notifications option in the home screem ( the house symbol on the remote).

    If you read the public beta threads by date you will find the introduced enhancements in each release.

    | Thu 6 May 2021 20:09:17 #6 |
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    Longshanks12345

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    I swapped my dead Aura for a new one. It installed all the updates and it's better. However, BBC iPlayer stopped twice during a 30 minutes programme and I can't cast from my phone to it to watch Netflix. There appears to be no built in chrome cast for my phone to find.

    | Sat 8 May 2021 18:06:57 #7 |
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    Longshanks12345

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    Ah, have to cast using android function.

    | Sat 8 May 2021 19:22:02 #8 |
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    paulbds

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    two year warranty I think

    | Mon 10 May 2021 11:44:39 #9 |
  10. grahamlthompson

    grahamlthompson

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    Longshanks12345 - 1 day ago  » 
    Ah, have to cast using android function.

    Netflix on a PC sees the FVP-4kGTR chromecast.

    | Mon 10 May 2021 14:44:14 #10 |

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