Pollensa1946 - 1 day ago Not all do, CH5 seems to be reported as particularly poor.
Actually, C5 (and 5* and 5USA) seem to have got much better recently. I complained to Channel 5 in February 2016 and we had the following exchange ...
Me:
I wish to make a complaint about the timing signals transmitted by channels 5 and 5 USA which Freeview and Freeview+ recorders use to record the programmes.
These signals should be transmitted when the program starts, and when the program credits end, so that the recorder can record the entire programme.
5 and 5 USA transmit these signals at the incorrect times.
I then cited several examples of incorrect timings
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Customer Services <customerservices@five.tv>:
As is the case with most channels, Channel 5 does not currently provide ‘live’ or real time synchronisation of our Electronic Programme Guide (EPG). This can result in programmes being cut short if buffers or extensions of PVR recording times are not added to the recordings. If possible, we advise viewers to add five minutes to the start and the end of recordings in these instances.
.
Me:
Thank you for your reply
Unfortunately the reply is completely incorrect and it appears that Channel 5 cannot have understood my complaint ... Could I therefore ask you to pass my complaint to someone who understands the details.
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Customer Services <customerservices@five.tv>:
No reply yet...
As I understand it, a Programme Number should be transmitted in parallel with, and at the same time as, the programme content and recorders start and stop recording based on this Programme Number. 5 USA was particularly bad in getting these synchronised - they were sometime minutes out and often lost the beginning of a recording and especially the end of a recording.
As for JWJ's question - the Humax of course uses these signals to record programmes and, as long as the broadcaster transmits them at the correct times when programs overrun, then you will get the complete programme. But you are at the mercy of the broadcaster - Humax does what it should do and, if the signal stops early, the Humax stops recording early ...
| Thu 28 Jul 2016 15:57:47
#9 |