thanks for the update Steve,
it may seem like we're asking questions for the sake of it, not true by the way.
One thing I'm still unsure about is horizontal or vertical aerial?
Rowridge transmits on a lower power horizontally for some channels, it may just be a case of turning the aerial to a vertical postition to get a better/stronger signal.
Is the aerial H or V and how does this compare to others locally.
Steve983 - 42 minutes ago
.....
-Not sure if neighbours have been experiencing problems, I have always assumed (maybe wrongly, that my 9300 was a fault).
.....
In your post #21 you say you have the same problem when using your TV tuner so it's unlikely to be the 9300 at fault. To eliminate the 9300 completely plug the aerial lead directly into the TV, if you've still got unreliable channels then the problem must be with the aerial system or something peculiar at you specific location.
Biggles - 6 hours ago »
Steve983 - 42 minutes ago
.....
-Not sure if neighbours have been experiencing problems, I have always assumed (maybe wrongly, that my 9300 was a fault).
.....In your post #21 you say you have the same problem when using your TV tuner so it's unlikely to be the 9300 at fault. To eliminate the 9300 completely plug the aerial lead directly into the TV, if you've still got unreliable channels then the problem must be with the aerial system or something peculiar at you specific location.
Well yes its true I lose eg Sky News & Dave from my tv tuner too but I never experience any problems watching the tv tuner live on the other channels. These above mentioned channels together with Film4 seems to be the ones with the most variable signal as confirmed by the chap at Digital UK. It seems that when the signal is weaker I get the skipping & jumping (on playback) on Film 4, this ties in with what I've been told by someone before that its ok to watch a weak signal but more tricky to record it. Anyway, you may be right in that a new aerial is what is needed.
Looking around at the other aerials in my road, they are horizontally pointing at (mostly) Rowridge, however I did just spot a couple on top of flats (higher up than me, I'm in a bungalow) that would appear to be pointing at Midhurst.
Steve983 - 31 minutes ago »
the signal is weaker I get the skipping & jumping (on playback) on Film 4, this ties in with what I've been told by someone before that its ok to watch a weak signal but more tricky to record it.
Sorry but the skipping on Film4 (and various other channels/programs) on replay is a characteristic of the 9300 that no aerial in the world will help you with. Humax have been aware of the problem for some years but I think we can now assume they do not intend to fix it. The specific problem only affects the 9150/9300.
I wasn't aware of Film4 skipping on the 9150/9300's, but I bow to Martin's expertise.
Personally I'd turn the aerial to vertical as a fair amount of channels are broadcast with more power on vertical and this should solve Dave/Sky-news etc., but that's easy to say at a distance.
I'm guessing there are three problems,
Horizontal or vertical - which your local experienced aerial installer should know about.
Film4 appears to skip anyway.
Multiple recordings on a Sunday affecting Top Gear and not so many scheduled for the Monday repeat, although multiple transmitters will also affect this or timings as Biggles pointed out.
Personally, I'd turn the aerial to a vertical position first, but you're best placed to decide
Martin Liddle - 14 hours ago »
Steve983 - 31 minutes ago »
the signal is weaker I get the skipping & jumping (on playback) on Film 4, this ties in with what I've been told by someone before that its ok to watch a weak signal but more tricky to record it.Sorry but the skipping on Film4 (and various other channels/programs) on replay is a characteristic of the 9300 that no aerial in the world will help you with. Humax have been aware of the problem for some years but I think we can now assume they do not intend to fix it. The specific problem only affects the 9150/9300.
The strange thing is though with Film 4 that the skipping and jumping is intermittent, it doesn't happen on every film, does that make sense? When it jumps, if you hit rewind you can watch the portion of the film in reverse and press play but then jumps forward again. Sometimes pressing pause 'calms' it down and I can watch it going forward again. This is why the guy at Digi UK suggested an HD reformat.
Also if I fast forward playback on any channel and then press play, the playback sometimes starts skipping, I press pause for few seconds and its ok again.
So to sum up so far, it seems I need a new Humax box to solve some problems and a new aerial to solve others. I'll talk to an aerial installer to get his advice before I do anything. The trouble with them is that whatever you say they always want to sell you a new aerial!
Steve, you are describing exactly what has been known for a long time as far as the skipping is concerned, it was first noticed on Family Guy and American Dad on BBC3. If you can easily get to the aerial I'd suggest trying Damian's suggestion of changing the aerial polarisation and then a re-tune.
Steve983 - 2 hours ago »
The strange thing is though with Film 4 that the skipping and jumping is intermittent, it doesn't happen on every film, does that make sense?
Yes that fits exactly. My best guess is that the way the program is encoded for broadcast sometimes uses some feature that is part of the standard but that the decoding chip in the 9300 can't handle correctly. I would further speculate that the reason Humax are unable to fix the problem is that a software work around is either very difficult or impossible. The problem wasn't present when the 9300 was first marketed so it is the broadcast streams that have changed.
damian - 1 day ago »
Steve983 - 2 hours ago »
I get the same problems whether I use manual or auto tuneThe idea was to see if there are duplicates in the 800's after an automatic tune which would indicate multiple transmitters.
Have you carried out a default-reset/factory-reset, 2nd thing to try after a power cycle if there are problems.
Rowridge transmits at a lower power on horizontal for some channels. I'd imagine the aerial needs to be vertical and that's if it's pointed to Rowridge and not catching some of the repeaters or Midhurst which is closer.
Presumably it cut off again on last Sunday's Top Gear, Martin's already asked, but were you recording anything else at the same time or immediately after? i.e what?
I live in Leicestershire and my 9300T always cuts off the end of Top Gear, I assumed it was the BBC's fault.I recently cleared all my recordings, formatted HDD as it seemd to have a lot of disc space missing, which then returned, reset to factory defaults and manually retuned so I only have East Mids transmitter tuned in and it still does it, so I think the BBC must transmit the stop signal too early.
I have just bought a Freesat HDR 1000S 1TB, only had it a few days, will see if that does it.
Ozzy - 1 minute ago »
I live in Leicestershire and my 9300T always cuts off the end of Top Gear, I assumed it was the BBC's fault.I recently cleared all my recordings, formatted HDD as it seemd to have a lot of disc space missing, which then returned, reset to factory defaults and manually retuned so I only have East Mids transmitter tuned in and it still does it, so I think the BBC must transmit the stop signal too early.
I agree. A cursory google brings up numerous complaints about Top Gear being cut short. Maybe Sunday primetime is when the BBC gets back on schedule if there has been a significant drift due to overruns.
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