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11. 

    Barry
    

    senior admin
    Joined: Feb '11
    Posts: 11,052

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    As per my reply to your PM

    Try power and red with unit on to reset the remote again.

    Then pair the remote by pressing the Google Assistant button (top left of remote) and follow on screen instructions.

    | Thu 13 May 2021 16:32:54 #11 |
12. 

    stro
    

    junior member
    Joined: Oct '14
    Posts: 8

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    Hi tried that no luck but thanks for your help

    | Thu 13 May 2021 17:46:01 #12 |
13. 

    Barry
    

    senior admin
    Joined: Feb '11
    Posts: 11,052

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    Did you change the remote code per chance from the default of 1?

    (Resetting the remote as per FAQ will clear bluetooth pairing, but remote should still control the unit via IR)

    | Thu 13 May 2021 19:46:08 #13 |
14. 

    stro
    

    junior member
    Joined: Oct '14
    Posts: 8

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    Finally got it sorted by holding down power while connecting power for 15 seconds and got to an android screen there I went for 'wipe' and rebooted had to reinstall but magically my recordings were still there. My wife now is speaking to me again. This procedure information was posted by Barry awhile ago.

    | Fri 14 May 2021 8:25:38 #14 |
15. 

    Barry
    

    senior admin
    Joined: Feb '11
    Posts: 11,052

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    Android Recovery A was going to be next step.

    There is no reason, other then perhaps a change of the default code for the remote in IR mode not to control the unit - I tried a few times to replicate your issue with no success.

    However you are back in good books so good news

    | Fri 14 May 2021 10:17:12 #15 |

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