search function finds no items

My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

search function finds no items

(16 posts)

johnpchx

member
Joined: Dec '17
Posts: 12
offline

Search works fine when power on reboot but fails after use with "no items". Latest software UKSFAA 3.00.77 is loaded.

This is a new unit, so is this a fault that means the unit should be returned?

Any help appreciated, thanks

| Wed 13 Dec 2017 10:14:19 #1 |
Barry

senior admin
Joined: Feb '11
Posts: 11,052
offline

Welcome to our Forum

Confusing message to be honest...

Post the search term you used so other members can try and advise.

| Wed 13 Dec 2017 10:33:30 #2 |
johnpchx

member
Joined: Dec '17
Posts: 12
offline

FOXSAT "home" page has the facility to "Search" for upcoming programs by just entering 3 characters. This only works after a fresh power up otherwise it just says "no items" I don't know how better to describe the issue - sorry

| Wed 13 Dec 2017 12:03:50 #3 |
REPASSAC

special member
Joined: Mar '11
Posts: 4,100
offline

What unit do you actually have? You mention a (new?) Foxsat (but not if HD or HDR). However you posted in a HD-1000s/HDR-1010S/HDR-1100S forum.

| Wed 13 Dec 2017 12:09:18 #4 |
johnpchx

member
Joined: Dec '17
Posts: 12
offline

It is an HDR-1100s. Is that sufficient or do you need the Device ID ?

I'm new to forum posting so sorry if I don't give the right responses

| Wed 13 Dec 2017 12:45:43 #5 |
grahamlthompson

special member
Joined: Feb '11
Posts: 14,442
offline

johnpchx - 1 minute ago »
It is an HDR-1100s. Is that sufficient or do you need the Device ID ?
I'm new to forum posting so sorry if I don't give the right responses

That's fine. It's a second generation Freesat+ box. All the models use the same software.

HDR-1000S, HDR-1010S and HDR-1100S.

Just tried BAR on my 1000S and it returned 25 items. Box has been on since about 9am.

NEW found 335 items

Is your box connected to the internet ? If not your search results will differ.

| Wed 13 Dec 2017 12:50:05 #6 |
Barry

senior admin
Joined: Feb '11
Posts: 11,052
offline

johnpchx - 3 minutes ago »
It is an HDR-1100s. Is that sufficient or do you need the Device ID ?
I'm new to forum posting so sorry if I don't give the right responses

No need to apologise, we are here to help.

Just tried search on a HB 1100S and it appears to be working, will try a HDR 1100S shortly.

| Wed 13 Dec 2017 12:50:29 #7 |
johnpchx

member
Joined: Dec '17
Posts: 12
offline

Yes connected to intranet. The only thing different from vanilla installation was the deletion of some unwanted channels, if that's important

| Wed 13 Dec 2017 13:05:32 #8 |
Barry

senior admin
Joined: Feb '11
Posts: 11,052
offline

Checked a HDR 1100S and search appears to be working as intended, will leave on and check again in an hour or so.

| Wed 13 Dec 2017 13:28:19 #9 |
grahamlthompson

special member
Joined: Feb '11
Posts: 14,442
offline

johnpchx - 22 minutes ago »
Yes connected to intranet. The only thing different from vanilla installation was the deletion of some unwanted channels, if that's important

Did you get any results using BAR and NEW ?

| Wed 13 Dec 2017 13:28:50 #10 |