I have contacted Freesat via their website chat device, they are not aware of any issues, so it might help if other got in contact with them.
They suggested the old favourite of the Factory Reset and powering down the router humax and disconnecting the network cable for thirty minutes, then power up the router and humax but wait a further 30 minutes before reconnecting the network cable....
Guess what it did not work... There is a surprise
Sorry did not mean to reissue that comment
I've also logged it with them. They are going to escalate to the tech team and email me within 48 hours. Will post on here when I hear anything.
Same for me as well using an 1100s. I never noticed because I always use the app.
I've also reported the problems to Freesat - I hope it'll be sorted before too long.
Just an update - my Showcase section has just updated - the only thing I had done is to switch to non freesat mode and start a channel scan and have the box check if there was new software.
I will check when I get home if mine has updated. How often do they normally update Showcase?
I was witnessing similar to what others have reported.....just rebooted units and now all appears to be in order.
Barry - 9 minutes ago »
I was witnessing similar to what others have reported.....just rebooted units and now all appears to be in order.
...am I right in thinking if mine is in low power stdby and i leave it a few mins for the HD to power down. That is equivalent to a reboot?
I have done nothing and all is now OK... I can only assume that Freesat have found the fault.
If that is the case, well done to them.
Trev
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