Signal Info Page Tuner 2 No Signal?

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Signal Info Page Tuner 2 No Signal?

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x6tus

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Is anyone else getting this? See my attached image.

On the Signal Info page my Tuner 2 is reporting as no signal even though it says 2 cables connected. To be sure I swapped around the satellite cables and everything was still working fine.

Maybe it's because the 2nd tuner isn't actually doing anything at this point? Seems odd though.

When I ran through the installation process it showed both tuner signal strengths no problems.

Worth reporting to HUMAX?
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1. tuner.jpg (118.3 KB, 0 downloads) 12 years old
| Thu 1 Nov 2012 9:08:25 #1 |
Barry

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It would appear that tuner only indicates if in use.

FAQ published today

| Thu 1 Nov 2012 9:10:49 #2 |
x6tus

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Thanks for the update Barry.

| Thu 1 Nov 2012 9:18:30 #3 |
dancingbarber

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I have the same issue
i.e signal reporting 'no signal'

and wondered if it had anything to do with a couple of instances of

'failed' recordings for ITV HD Inspector Banks

also recording of Body of Proof was 3hours 13 minutes !! on the same days as the failed recordings

Barry should I be posting these other probs on another thread ?

Also notification icon appears even when no notifications are set

| Thu 1 Nov 2012 9:52:10 #4 |
grahamlthompson

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dancingbarber - 42 minutes ago »
I have the same issue
i.e signal reporting 'no signal'
and wondered if it had anything to do with a couple of instances of
'failed' recordings for ITV HD Inspector Banks
also recording of Body of Proof was 3hours 13 minutes !! on the same days as the failed recordings
Barry should I be posting these other probs on another thread ?
Also notification icon appears even when no notifications are set

Can you try tuning to say BBC1-HD and press record, now tune to ITV1-HD and start a second recording.

Now Settings System Information Signal Info. What Strength/Quality do you get for both tuners ?

Does it say at the bottom Freesat box connected with 2 cables ?

| Thu 1 Nov 2012 10:38:46 #5 |
dancingbarber

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will try that this evening graham. It does say freesat connected with 2 cables.

when I set up got good for both tuners for both strength and quality.

First time I checked tuner 1 had 'no signal' second time I checked tuner 2 had 'no signal'.

The reason I checked was following two failed recordings combined with 3 hour recordings of the other intended channel recording.

| Thu 1 Nov 2012 14:06:00 #6 |
x6tus

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Thought I'd check it out and as both Barry and Graham confirmed when both tuners are being used both show on the signal display screen.
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1. tuner2.jpg (104 KB, 4 downloads) 12 years old
| Thu 1 Nov 2012 14:09:20 #7 |
dancingbarber

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yes X6tus your picture is exactly what I got when setting up the box.

| Thu 1 Nov 2012 14:12:01 #8 |
Barry

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1. There is at least one report in another place of someone having issues with DCI Banks, and I presume on a G1 product from their profile. As my recording of the same programme is complete, can only assume a regional broadcast issue?

2. Body of Evidence I presume is a runaway timer, did not record it and no idea what duration or channel it was on.

3. As ever we are dependant on broadcasters providing the correct info for the EPG, and to give an example of where something can go wrong:

Channel Five appear to have changed the series code for Home and Away from next Monday, if users do not spot this sort of thing themselves then timers will obviously fail.

| Thu 1 Nov 2012 14:15:41 #9 |
dancingbarber

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Barry I do appreciate there are a number of causes for probs and I do try to eliminate most, but when you have a brand new product thats why I appreciate having this forum to share probs and get answers.

Its called self preservation because the wife complains to me and if I can't fix it heads will roll !

Body of Proof is on 5USA from 9 till 10 pm. I'm not sure what you mean by runaway timer.

I'm in East Midlands.

| Thu 1 Nov 2012 16:20:37 #10 |