My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Stopped recognising my external HDD.

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    Ardderchog

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    I think the Humax HDR 1010s is super. However since June 2015 the little green icons have stopped showing (minor issue) and the box has stopped recognising my external HDD (annoying issue). I have carried out all the usual checks. Could all this be due to the recent update? In all other ways the box works perfectly.

    | Thu 9 Jul 2015 12:43:33 #1 |
  2. grahamlthompson

    grahamlthompson

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    Ardderchog - 20 minutes ago  » 
    I think the Humax HDR 1010s is super. However since June 2015 the little green icons have stopped showing (minor issue) and the box has stopped recognising my external HDD (annoying issue). I have carried out all the usual checks. Could all this be due to the recent update? In all other ways the box works perfectly.

    What file system is on the hard drive. Need to know this before attempting to replicate.

    Welcome to our forum.

    | Thu 9 Jul 2015 13:04:30 #2 |
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    Ardderchog

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    Thank you for your interest and quick response.
    The file system is NTFS. The drive has worked for many months and I have made no changes. It contains a number of video and music files e.g. .mp3 and .vob.

    | Thu 9 Jul 2015 13:40:47 #3 |
  4. grahamlthompson

    grahamlthompson

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    Ardderchog - 42 minutes ago  » 
    Thank you for your interest and quick response.
    The file system is NTFS. The drive has worked for many months and I have made no changes. It contains a number of video and music files e.g. .mp3 and .vob.

    Looking like you may have found another gremlin in the new software.

    A 250GB USB 2.0 portable drive I have fails to work on the front port (it makes a ticking noise indicating lack of power). Adding a separate power source using a cable with a dual connector (the extra is only for power) and it works OK. It does work on the rear port unpowered and on the front ports on a pair of HDR FOX T2's.

    Can you try the same drive on the rear usb port of your box.

    | Thu 9 Jul 2015 14:35:21 #4 |
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    Ardderchog

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    I suppose to save wasting your time I should have listed the checks I have done.
    I have tried a number of different drives, both powered and not, including small pendrives. I have tried FAT32 and NTFS formatted drives. Both front and back USB sockets have been tried. All drives work in other media players and laptops etc.
    Thanks again for your time.

    | Thu 9 Jul 2015 14:47:17 #5 |
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    JamesB

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    A 250GB USB 2.0 portable drive I have fails to work on the front port (it makes a ticking noise indicating lack of power). Adding a separate power source using a cable with a dual connector (the extra is only for power) and it works OK.

    I wonder how many of the non-working WiFi dongles were stuck in the front port.

    | Thu 9 Jul 2015 14:48:14 #6 |
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    Ardderchog

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    No wifi dongles have ever been used. This unit has wifi built in.

    | Thu 9 Jul 2015 14:53:21 #7 |
  8. Barry

    Barry

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    Puzzled....

    Just tried a WD portable 1TB passport HDD and that is working fine.

    Edit: and a Seagate Slim working as well.

    I should ad these are usb 3.0 HDD

    Further edit:

    This is odd, because a Segate Goflex (usb2.0) also works.

    | Thu 9 Jul 2015 14:57:18 #8 |
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    JamesB

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    Ardderchog - 15 minutes ago  » 
    No wifi dongles have ever been used. This unit has wifi built in.

    Apologies - I was straying away from the topic. The recent update has left some dongles not being recognized by the box. Occurred to me lack of power could do this. But it looks like my speculation was wrong.

    | Thu 9 Jul 2015 15:14:24 #9 |
  10. grahamlthompson

    grahamlthompson

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    Just tried a couple more drives (all NTFS).

    The one that failed to work on the front port was a Medion 250GB USB2.0

    The other two I tested worked OK

    Sonics 750GB USB 2.0 and WD 500GB USB3.0.

    The Medion works fine on all the other kit I have tried.

    Small media player, laptop, Asus Transformer Prime Android Tablet, TV, and Blu-ray player. Pretty sure it worked OK originally (I tend to use the Blu-ray player as it natively supports 1080p24 and has a direct HDMI cable to my AV receiver.

    Does anyone know what the supported current output of the two ports are ?

    EDIT

    Toshiba 2TB USB 3.0 also works OK. Most odd

    | Thu 9 Jul 2015 15:14:56 #10 |

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