My Humax Forum » Freeview HD » Aura UHD

Switching from SD to UHD

(6 posts)
  1. User has not uploaded an avatar

    Jabbermack

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    Ever since I've had the Aura it has had a switching issue.
    When switching from standard def to high def broadcasting via the EPG it either has a picture but no sound, or no sound or picture.
    The only way to sort this is by going into standby and switching it back on. After repeating this process a few times it synchronises correctly.
    This is starting to get really annoying now.

    | Tue 6 Apr 2021 17:45:58 #1 |
  2. grahamlthompson

    grahamlthompson

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    Jabbermack - 48 mins ago  » 
    Ever since I've had the Aura it has had a switching issue.
    When switching from standard def to high def broadcasting via the EPG it either has a picture but no sound, or no sound or picture.
    The only way to sort this is by going into standby and switching it back on. After repeating this process a few times it synchronises correctly.
    This is starting to get really annoying now.

    What software version do you have Version and date ?

    FVP button Settings - Freeview Play Preferences - Down to System Information - OK

    Welcome to our forum.

    | Tue 6 Apr 2021 18:36:30 #2 |
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    Jabbermack

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    I have firmware version 9
    Security patch level 5th December 2020
    Kernel version 4.9.189-1-12pre

    | Sun 11 Apr 2021 22:12:16 #3 |
  4. brian

    brian

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    Jabbermack - 10 hours ago  » 
    I have firmware version 9
    Security patch level 5th December 2020
    Kernel version 4.9.189-1-12pre

    You are not looking in the correct place, you should be looking in

    Settings > Freeview Play Preference > System Information

    | Mon 12 Apr 2021 9:00:49 #4 |
  5. User has not uploaded an avatar

    Jabbermack

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    Oh OK sorry.
    I have version 00.09.14
    Update date Jan 29th 2021

    | Mon 12 Apr 2021 20:02:30 #5 |
  6. Barry

    Barry

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    Just going by the date that is the last public release software version.

    New version due next week, wait and see if that improves matters, as there have been a lot of changes.

    | Mon 12 Apr 2021 20:47:52 #6 |

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