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My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

1. 

   steveieboy
   

   junior member
   Joined: Sep '18
   Posts: 7

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   Hi everyone. The reset pin number topic has been done to death of course but I have what Humax support have described as a "unique" issue.

   I have inherited this HRD-1000S from my late mother in law and discovered it had a pin number set.

   I have been through the process of hitting the RGYBGYB on the system info to access the hidden menu and used the reset pin option. after a pause (maybe 1 or 2 minutes) i get a message saying "Current pin does not match" and so the pin remains set to whatever it is.

   I have upgraded to the latest firmware etc. I have spoken with Humax support and the only suggestion thye can offer is to try downgrading to an old version of the firmware.

   So my questions to the community are as follows:

   has anyone got an old version of the 1000S firmware, the older the better I guess?
   Secondly, anyone else seen this issue and resolved it?

   Thanks everyone for your time.

   Steve

   | Thu 27 Sep 2018 11:53:09 #1 |
2. 

   grahamlthompson
   

   special member
   Joined: Feb '11
   Posts: 14,442

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   January 2013

   http://beta.humaxonline.co.uk/downloads/hdr-1000s

   | Thu 27 Sep 2018 12:05:36 #2 |
3. 

   steveieboy
   

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   Joined: Sep '18
   Posts: 7

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   That links to a "dead link" sadly, but thanks.

   | Thu 27 Sep 2018 12:11:07 #3 |
4. 

   grahamlthompson
   

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   steveieboy - 21 minutes ago  » 
   That links to a "dead link" sadly, but thanks.

   Check your PM's

   | Thu 27 Sep 2018 12:32:22 #4 |
5. 

   steveieboy
   

   junior member
   Joined: Sep '18
   Posts: 7

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   Hi Graham,

   Nothing in my PM Inbox?

   Thanks,

   Steve

   | Thu 27 Sep 2018 13:27:37 #5 |
6. 

   grahamlthompson
   

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   steveieboy - 2 hours ago  » 
   Hi Graham,
   Nothing in my PM Inbox?
   Thanks,
   Steve

   Check again

   | Thu 27 Sep 2018 15:46:17 #6 |
7. 

   steveieboy
   

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   Joined: Sep '18
   Posts: 7

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   So...rolling back to July 2017 didn't help. Think it's time to get a new box.

   | Thu 27 Sep 2018 17:02:47 #7 |
8. 

   grahamlthompson
   

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   steveieboy - 4 hours ago  » 
   So...rolling back to July 2017 didn't help. Think it's time to get a new box.

   Sadly- I have to agree. Other than trying some not very secure pin's that an elderly person might have used. Clearly you have used the default 0000

   Seems unlikely a elderly relative would have used a PIN to restrict content to adult content.
   1234, 4321, fortunately the permutations are relatvely small. How about the date of birth of the relative that those of us with advanced age can remember in dd/mm/yy format.

   | Thu 27 Sep 2018 21:13:59 #8 |
9. 

   REPASSAC
   

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   Joined: Mar '11
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   "after a pause (maybe 1 or 2 minutes) i get a message saying "Current pin does not match" and so the pin remains set to whatever it is."

   The very long pause suggests to me an un-trapped error in writing to NVRAM.

   You did not mention how did you discovered it had a pin set. Recording delete / parental controls?

   | Fri 28 Sep 2018 5:10:39 #9 |
10. 

    steveieboy
    

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    Joined: Sep '18
    Posts: 7

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    Tried the usual permutations of pin codes. I tend to agree that they were unlikely to have set a pin, but that said my mother in law had a brain tumor so random things could have happened. All that said, I am suspicious that soemthing is fundamentally "broken" and rather than there bein a pin number set, it is just corrupt or something.

    With regards to the question of how I discovered the pin was set. I tried to access NetFlix and it it asked me for a pin number.

    | Fri 28 Sep 2018 11:52:35 #10 |

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