My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Unique Pin Number Issue

(22 posts)
  1. User has not uploaded an avatar

    steveieboy

    junior member
    Joined: Sep '18
    Posts: 7

    offline

    Hi everyone. The reset pin number topic has been done to death of course but I have what Humax support have described as a "unique" issue.

    I have inherited this HRD-1000S from my late mother in law and discovered it had a pin number set.

    I have been through the process of hitting the RGYBGYB on the system info to access the hidden menu and used the reset pin option. after a pause (maybe 1 or 2 minutes) i get a message saying "Current pin does not match" and so the pin remains set to whatever it is.

    I have upgraded to the latest firmware etc. I have spoken with Humax support and the only suggestion thye can offer is to try downgrading to an old version of the firmware.

    So my questions to the community are as follows:

    has anyone got an old version of the 1000S firmware, the older the better I guess?
    Secondly, anyone else seen this issue and resolved it?

    Thanks everyone for your time.

    Steve

    | Thu 27 Sep 2018 12:53:09 #1 |
  2. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    January 2013

    http://beta.humaxonline.co.uk/downloads/hdr-1000s

    | Thu 27 Sep 2018 13:05:36 #2 |
  3. User has not uploaded an avatar

    steveieboy

    junior member
    Joined: Sep '18
    Posts: 7

    offline

    That links to a "dead link" sadly, but thanks.

    | Thu 27 Sep 2018 13:11:07 #3 |
  4. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    steveieboy - 21 minutes ago  » 
    That links to a "dead link" sadly, but thanks.

    Check your PM's

    | Thu 27 Sep 2018 13:32:22 #4 |
  5. User has not uploaded an avatar

    steveieboy

    junior member
    Joined: Sep '18
    Posts: 7

    offline

    Hi Graham,

    Nothing in my PM Inbox?

    Thanks,

    Steve

    | Thu 27 Sep 2018 14:27:37 #5 |
  6. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    steveieboy - 2 hours ago  » 
    Hi Graham,
    Nothing in my PM Inbox?
    Thanks,
    Steve

    Check again

    | Thu 27 Sep 2018 16:46:17 #6 |
  7. User has not uploaded an avatar

    steveieboy

    junior member
    Joined: Sep '18
    Posts: 7

    offline

    So...rolling back to July 2017 didn't help. Think it's time to get a new box.

    | Thu 27 Sep 2018 18:02:47 #7 |
  8. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    steveieboy - 4 hours ago  » 
    So...rolling back to July 2017 didn't help. Think it's time to get a new box.

    Sadly- I have to agree. Other than trying some not very secure pin's that an elderly person might have used. Clearly you have used the default 0000

    Seems unlikely a elderly relative would have used a PIN to restrict content to adult content.
    1234, 4321, fortunately the permutations are relatvely small. How about the date of birth of the relative that those of us with advanced age can remember in dd/mm/yy format.

    | Thu 27 Sep 2018 22:13:59 #8 |
  9. REPASSAC

    REPASSAC

    special member
    Joined: Mar '11
    Posts: 4,100

    offline

    "after a pause (maybe 1 or 2 minutes) i get a message saying "Current pin does not match" and so the pin remains set to whatever it is."

    The very long pause suggests to me an un-trapped error in writing to NVRAM.

    You did not mention how did you discovered it had a pin set. Recording delete / parental controls?

    | Fri 28 Sep 2018 6:10:39 #9 |
  10. User has not uploaded an avatar

    steveieboy

    junior member
    Joined: Sep '18
    Posts: 7

    offline

    Tried the usual permutations of pin codes. I tend to agree that they were unlikely to have set a pin, but that said my mother in law had a brain tumor so random things could have happened. All that said, I am suspicious that soemthing is fundamentally "broken" and rather than there bein a pin number set, it is just corrupt or something.

    With regards to the question of how I discovered the pin was set. I tried to access NetFlix and it it asked me for a pin number.

    | Fri 28 Sep 2018 12:52:35 #10 |

RSS feed for this topic

Reply »

You must log in to post.