My Humax Forum » Freeview HD » HDR 1800T, 2000T

What happened?

(27 posts)
  1. Doghouse

    Doghouse

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    For some reason my 2000T decided to perform some sort of "update" on its own today and when it had finished, I'd lost all my planned recordings.
    It did save all the recordings already made.

    | Tue 23 Jun 2015 21:25:04 #1 |
  2. Barry

    Barry

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    Automatic retune for addition of extra RB channels.

    There is a pop up message if you happen to be watching when booted, the default is to retune if you do not change option to later.

    Note this will affect HD/HDR/1800T/2000T units.

    | Tue 23 Jun 2015 21:41:34 #2 |
  3. Doghouse

    Doghouse

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    Thanks for that, but I was a bit miffed having to input all the planned recordings again.

    | Wed 24 Jun 2015 19:08:39 #3 |
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    avon

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    What are RB channels and why only hdr2000 1800?

    | Wed 24 Jun 2015 20:01:03 #4 |
  5. Barry

    Barry

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    Red Button

    HD T2, HDR T2 and.....

    | Wed 24 Jun 2015 20:16:49 #5 |
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    avon

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    Thank you Barry.

    | Wed 24 Jun 2015 20:41:02 #6 |
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    Victor Delta

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    Just back from a few days away and, like Doghouse, it appears my 2000T did this update - all on it's own - sometime on Tuesday, with the result that several 'important' recordings were not made. Arrrgh! Thank goodness I came back today and discovered it, and was able to reprogramme the recording schedule.

    How can I ensure this never happens again (ie without me giving permission for the update)?

    | Wed 24 Jun 2015 22:51:18 #7 |
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    Luke

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    Victor Delta - 8 hours ago  » 
    How can I ensure this never happens again (ie without me giving permission for the update)?

    Next time you are away for a few days:

      Switch off the auto power on
      Leave it to record from stand-by
      I also don't have any reminders but I'm not 100% sure that matters
    That way it'll leave the auto-tune pop-up until you come back and switch it on by hand.

    | Thu 25 Jun 2015 7:41:21 #8 |
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    Victor Delta

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    Thanks.

    However, if auto-tune can happen at any time and results in deleting the recording schedule, I don't want that to happen at all - whether I am away or not. Otherwise, surely I (and everyone else) has to check daily to see if the recording schedule has been deleted?

    So presumably I need to leave the 2000T with 'auto power on' permanently switched off? Or will that have some detrimental effect or unintended consequence?

    I have to say that I find the concept of firmware which, in effect, allows the device to delete customers' recording schedules, without first asking them and then not telling them it's happened, totally unacceptable. Or am I missing something here?

    PS Just had a look at the power management settings. I can see the 'auto power down' setting, but how do I turn 'auto power on' off?

    | Thu 25 Jun 2015 20:36:37 #9 |
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    Luke

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    The exact name of the option is 'Power On Timer'.
    It is located at MENU > Settings > Preferences > Time

    To switch it off you will need to highlight the option then use the right arrow button located on the remote just to the right of the OK button.

    | Fri 26 Jun 2015 7:30:48 #10 |

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