This is where forums are useful as we all have a different point of view.
I've seen some pretty vitriolic attacks against Humax recently and a few others have jumped on the bandwagon and joined in. For the life of me I can't see what Humax have done wrong here, it's youtube that have changed things, but a certain group of people just seem to want to have a pop at Humax for any reason, almost as if they are bad-mouthing it.
I've just taken a look at the promotional material on the Humax website for the 1010S and, unless I'm missing something, nowhere does it mention youtube. Its core functionality is a HD freesat pvr with on-demand TV and it also offers access to apps amongst other stuff.
I agree, complaining to youtube won't bring anything because they wouldn't listen. I'm also sure Humax will have to rewrite their code to accommodate the changes youtube made, I'm unsure about hitting them though.
The humax box hasn't broken down. If I bought a humax box and specifically asked about youtube on purchase and when I got it home it wouldn't work, then yes, I could take it back to the retailer for a refund, I wouldn't be able to force the manufacturer to rewrite the code.
If I bought a toaster that doesn't work, then sure, yes, I'd take it back. If I bought a toaster and then a month later the particular bread size I choose to use changed and wouldn't fit in it anymore then I'd be stuffed - I'd be relying on goodwill. If I bought a car and a month later it got filled up with a tank of dodgy fuel and it stopped working, then yes, I'd go back to the dealer and the dealer would say, nothing to do with us mate, someone's put dodgy fuel in, we can fix it, but it'll cost you. I wouldn't expect a manufacturer to recall a car because it doesn't work with dodgy fuel. This happened with Shell a number of years ago, they changed their fuel formula, like youtube have changed their service, and certain drivers couldn't use Shell anymore, other fuel suppliers still worked fine just as other on-demand services still work fine.
However; I don't think Humax are the supplier of the youtube on-demand service, but again that's my point of view, they definitely facilitate it just as BT or any ISP provider and freesat also do. Youtube obviously supply it.
I think it's very tricky as to where the responsibility lies, if it were a core function then yes, Humax do continuously improve and tweak during the product life, but a third party app is a different story.
I am genuinely surprised at how dependent some people are on the youtube app, I wouldn't have posted originally if I hadn't of thought Humax were being targeted unfairly in this matter. I think we all agree though that the sooner it gets fixed the better.
