Youtube Issues « My Humax Forum

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Youtube Issues

(634 posts)

Bilboshy

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Joined: Oct '20
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Following for any updates

| Fri 9 Oct 2020 14:21:24 #21 |
suet

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Joined: Oct '20
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Have iplayer fault also, and unable to get youtube for 2 Days now.
Began to throw up the message intermittently and could occasionally reach youtube but zero success now.
Phoned many times but customer service never answer.
Humax seem to have a very flippant attitude to failures with their service, certainly no sense of urgency in sorting out these annoying failings.
Please post any updates as soon as known, thanks.

| Fri 9 Oct 2020 14:44:41 #22 |
grahamlthompson

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Joined: Feb '11
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suet - 2 mins ago »
Have iplayer fault also, and unable to get youtube for 2 Days now.
Began to throw up the message intermittently and could occasionally reach youtube but zero success now.
Phoned many times but customer service never answer.
Humax seem to have a very flippant attitude to failures with their service, certainly no sense of urgency in sorting out these annoying failings.
Please post any updates as soon as known, thanks.

iplayer now mostly working on both FVP and Freesat units.

| Fri 9 Oct 2020 14:47:56 #23 |
Rice pudding

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Joined: Oct '20
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Hello, thank you for adding me to the forum.
I recently started having problems accessing YouTube on my Humax HDR1100S. When YouTube is selected from the On Demand menu the message " you are being directed to YouTube.com" followed by a screen full of grey rectangles, any ideas?

| Fri 9 Oct 2020 15:26:17 #24 |
Jasper589

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I have the same problem, no utube. Get it ok on my firestick so seems it's a Humax problem, they have probably stopped paying utube for the service. Not good enough Humax.

| Fri 9 Oct 2020 15:34:17 #25 |
Martin Liddle

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Jasper589 - 15 mins ago »
I have the same problem, no utube. Get it ok on my firestick so seems it's a Humax problem, they have probably stopped paying utube for the service. Not good enough Humax.

I rather doubt that Humax pay YouTube anything. In several cases I suspect service providers have paid Humax to implement their service on a specific box.

| Fri 9 Oct 2020 15:51:19 #26 |
Jasper589

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My comment about not paying was tongue in cheek. Not too long ago we had a similar experience with My5 that took a lifetime to resolve, I can see this going the same way.

| Fri 9 Oct 2020 15:59:24 #27 |
Cake lover

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Joined: Sep '20
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I player is now working but cannot load youtube which is a shame because we enjoy videos. Please sort this out Humax.

| Fri 9 Oct 2020 16:19:16 #28 |
Jackontheroad

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Joined: Sep '20
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ironic, iplayer back on, now youtube not working, what is going on, I have the 1000S

| Fri 9 Oct 2020 17:33:33 #29 |
Justintime

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Joined: Apr '18
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YouTube doesn't work on my HDR-1100S box either. I emailed Humax 10th Oct at 08:25 hours but don't expect a reply. I never got a reply when I complained about iPlayer.

Although people comment in this forum has anyone else complained to Humax directly? Just thinking they may not be aware of the issue if no one tells them. Their email is uksupport@humax-digital.co.uk .
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| Sat 10 Oct 2020 7:31:50 #30 |