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Remote control has stopped working - unit failing to respond.

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    Matt

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    My 9300T is doing the same. But it never seems to find the updates even when I force it to search for updates (when they are available). Is there anything I can do to 'help' it find the updates?

    | Wed 14 Dec 2011 20:50:54 #31 |
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    mwsomerton

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    Ah... source of problem noted... we never leave it in standby mode, but will from now on.

    Many thanks, again.

    | Wed 14 Dec 2011 20:51:15 #32 |
  3. Barry

    Barry

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    Dorset Man - 1 minute ago  » 
    More thanks for Barry et al - great forum. Our 9150T started freezing today. The Mrs' immediate reaction was to try to talk me into getting Sky as it is out of warranty. Me, who is less keen to throw away pennies (especially in Murdoch's direction), thought I would dig a bit deeper.
    Have printed the OTA PDF ready for tomorrow. The upgrade schedule is here

    Welcome to the Forum

    I always use the DTG website for up to date info on OTA's

    DTG Website

    | Wed 14 Dec 2011 20:51:22 #33 |
  4. Barry

    Barry

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    Matt - 2 minutes ago  » 
    My 9300T is doing the same. But it never seems to find the updates even when I force it to search for updates (when they are available). Is there anything I can do to 'help' it find the updates?

    Welcome to the Forum

    What software version do you currently have on the 9300?

    The latest 9300 is currently on air, see page 2 of this thread post #12 from me, there you will find a pdf you can download that explains the update procedures.

    | Wed 14 Dec 2011 20:53:58 #34 |
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    satty

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    sounds like we all need to leave in standby mode tomorrow,but how do we get it into standby mode if the machine cannot be switched off

    | Wed 14 Dec 2011 20:55:00 #35 |
  6. Barry

    Barry

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    satty - 40 seconds ago  » 
    sounds like we all need to leave in standby mode tomorrow,but how do we get it into standby mode if the machine cannot be switched off

    Welcome to the Forum

    Power cycle the unit, and if it does not boot to standby, put it immediately into standby.

    Bear in mind the default time for OTA search is 4am, so you would need to change this if you want it to auto update tomorrow whilst at work etc.

    | Wed 14 Dec 2011 20:56:23 #36 |
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    Matt

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    software version is 1.00.06

    I have already tried the Auto update and Manual update this evening. It doesn't find the new update.

    | Wed 14 Dec 2011 21:01:04 #37 |
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    satty

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    Barry - 3 minutes ago  » 

    satty - 40 seconds ago  » 
    sounds like we all need to leave in standby mode tomorrow,but how do we get it into standby mode if the machine cannot be switched off

    Welcome to the Forum
    Power cycle the unit, and if it does not boot to standby, put it immediately into standby.
    Bear in mind the default time for OTA search is 4am, so you would need to change this if you want it to auto update tomorrow whilst at work etc.

    my intention was to leave it in standby tomorrow morning at say 7.30 am amd return to the machine at say 4pm and then run automatic update to see if HPTTF1.00.026 hgas been installed,does that sound ok

    | Wed 14 Dec 2011 21:01:12 #38 |
  9. Barry

    Barry

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    It will not install if the default time is still set to 4am, it won't search until early hours friday morning.

    You can of course manually update at 4pm.

    | Wed 14 Dec 2011 21:03:47 #39 |
  10. Barry

    Barry

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    Matt - 3 minutes ago  » 
    software version is 1.00.06
    I have already tried the Auto update and Manual update this evening. It doesn't find the new update.

    Matt

    Software version 1.00.26 for the 9300 is definitely on air, well from my transmitter it is anyway as I updated using this route earlier after tests.

    Do you get any error code displayed on the front display?

    | Wed 14 Dec 2011 21:06:01 #40 |

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