I an new to the forum but have a similar problem with a 1010s. The unit is 18months old but has had minimal use. I cannot record but live tv is fine and signal is v good to both tuners. The system shows an update on 26 Jun 17 and I suspect that may be linked to the problem. There is no sign of the HDD on the storage page, it merely states that a HDD/USB.
I have tried a factory reset but no joy.
Reporting to Humax through Monitoring is selected on.
Very disappointing and frustrating
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
1010s not recording, live tv functions not working
(14 posts)-
| Tue 28 Nov 2017 10:15:06 #11 |
-
This sounds like the known issue involving a faulty component on the motherboard. The June software update is not involved. The problem predates this date.
https://myhumax.org/forum/topic/not-recording-no-hard-drive-hdr-1000s500gb
If you registered the box with Humax your box is still under warranty.
Welcome to our forum.
| Tue 28 Nov 2017 10:36:48 #12 | -
I didn`t register the box but have the invoice from Humax,
Are you saying that Humax knows about this problem but just washes its hands of any failures which is KNOWN problem. I would say a faulty motherboard has dire consequencies for the consumer.
Any other suggestions appreciated.
Thanks| Tue 28 Nov 2017 11:09:00 #13 |
Reply
You must log in to post.
