My Humax Forum » Freeview HD » FVP 4000T, 5000T

5000T odd occurrence

(34 posts)
  1. mickiow

    mickiow

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    Hi all,
    FVP 4000T which has the latest software has done this crashing then re booting every few weeks still, but twice in this past week.

    It is crashing as if the power was shut off, and then re boots.

    Could this be the box thinking there is a power surge?

    It seems different members describe the symptoms in different ways, but in effect the box just decides to re boot!
    Has anyone had any result of an answer from Humax.

    I am loosing faith in Humax!!!
    Mick.

    | Wed 20 Feb 2019 10:50:37 #11 |
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    Martin Liddle

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    mickiow - 59 minutes ago  » 
    FVP 4000T which has the latest software has done this crashing then re booting every few weeks still, but twice in this past week.
    It is crashing as if the power was shut off, and then re boots.
    Could this be the box thinking there is a power surge?

    I doubt it; far and away the most likely explanation is that the Humax software is crashing and then restarting. The problem is working out what is causing it to crash. How is the Humax connected to the Internet?

    | Wed 20 Feb 2019 11:51:35 #12 |
  3. mickiow

    mickiow

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    Hi Martin, thank you for replying.
    My Humax FVP 4000T is connect through a BT Hub.
    There has been no loss of internet when the crashing and then restarting happens.

    From an old post, Barry had said he had asked Humax about this but got no answer from them.
    Mick.

    | Wed 20 Feb 2019 13:16:01 #13 |
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    giverny

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    My box randomly reboots every now and then - seems to be an undocumented 4000T feature.....

    | Wed 20 Feb 2019 22:25:35 #14 |
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    Martin Liddle

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    mickiow - 10 hours ago  » 
    My Humax FVP 4000T is connect through a BT Hub.

    How is the Humax connected to the hub (WiFi, network cable, Homeplugs, ...)?

    | Thu 21 Feb 2019 0:09:57 #15 |
  6. mickiow

    mickiow

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    Martin Liddle - 6 hours ago  » 

    mickiow - 10 hours ago  » 
    My Humax FVP 4000T is connect through a BT Hub.

    How is the Humax connected to the hub (WiFi, network cable, Homeplugs, ...)?

    The Humax is connected directly to the BT Hob with a network cable.
    Mick.

    | Thu 21 Feb 2019 6:38:40 #16 |
  7. Trev

    Trev

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    mickiow - 3 hours ago  » The Humax is connected directly to the BT Hob

    That'll be the cause then. You need to connect it to your router not your cooker. ;= ;=)

    Jeez, trying to edit quotes on this forum is a nightmare.

    | Thu 21 Feb 2019 9:50:57 #17 |
  8. mickiow

    mickiow

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    Trev - 1 hour ago  » 

    mickiow - 3 hours ago  » The Humax is connected directly to the BT Hob

    That'll be the cause then. You need to connect it to your router not your cooker. ;= ;=)
    Jeez, trying to edit quotes on this forum is a nightmare.

    It is connected to the BT Hub (router) The problem of random crash OR Freeze and an auto re boot must surely be something in the Humax recorder and not the internet connection.

    | Thu 21 Feb 2019 10:57:57 #18 |
  9. grahamlthompson

    grahamlthompson

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    mickiow - 21 hours ago  » 
    Hi Martin, thank you for replying.
    My Humax FVP 4000T is connect through a BT Hub.
    There has been no loss of internet when the crashing and then restarting happens.
    From an old post, Barry had said he had asked Humax about this but got no answer from them.
    Mick.

    How do you know ? It's common for very short dropouts to happen. I often see these on my Virgin connection which reports no internet for 10-15 seconds and then re-connects.

    | Thu 21 Feb 2019 11:16:23 #19 |
  10. mickiow

    mickiow

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    How do you know ? It's common for very short dropouts to happen. I often see these on my Virgin connection which reports no internet for 10-15 seconds and then re-connects.

    I will do a test and record something unimportant, and then turn off the internet connection and see if that brings on the problem a few times.
    And get back to you, thanks, Mick.

    | Thu 21 Feb 2019 12:44:16 #20 |

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