boogersa - 3 hours ago »
If I watch anything that is part of your Apple TV subscription it works fine - if I watch anything I have purchased (e.g. a movie) it fails to even start it. It just displays an error and I can either exit or retry.
Can you try watching an episode from series 1 of Mythic Quest - wondering if the viewer experience is consistent? (it is free with the subscription). I get a clear Apple + logo and the advance trailer of another series. if shown, plays fine. Whether I watch the trailer, (there is no trailer) or I 'skip' to the show itself has the crazy video corruption as shown earlier. Wondered if it did it for you? (bugging me as started watching on a friends firestick where it worked perfectly).
As I said most other shows (inc series 2 of MQ) seem ok but I have found a few other programmes in the Apple + line up that don't work? Can there be an encoding difference between shows? Why would it also affect subscribed films and shows....
Tried contacting Apple Support who offered turning the box on and off as their solution - genius...
| Fri 18 Jun 2021 16:48:32
#28 |