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Aura error code fvp 03 024

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    Westcroft

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    Many thanks to all for your inputs - much appreciated.

    | Fri 19 Jan 2024 7:16:40 #11 |
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    sickofthesea

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    We've been experiencing the same.

    What we've just found out how to get it working (and failing), and reproduced the success and failures a few times.

    If we start iPlayer from the apps menu, it fails with the same code. If we press the Freeview play button and start iPlayer from the icon on that screen, it starts fine.

    Can anyone else confirm?

    Thanks

    | Wed 24 Jan 2024 10:54:33 #12 |
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    sickofthesea

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    Now after reproductng this a few times. We went back later on and it started from the app screen.

    Go figure ☹️

    | Wed 24 Jan 2024 16:50:44 #13 |
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    John of Norfolk

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    I have seen the Error message recur after using the 'fix' that I described earlier (clear Data on Freeview Play app). Clearing Data did NOT fix the problem this time but I note that the when it did fix the problem I was asked to agree to T&Cs on first use and that this behaviour did not occur after subsequent use of Clear Data - so it looks like the data was not fully cleared. A reboot has got Iplayer working this time.

    | Sat 27 Jan 2024 10:10:46 #14 |
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    AlexB

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    I'm having this same issue now; with all the players - BBC iplayer, STV player, Channel 4 and My5. Weird thing is I have 2 app icons for My5, one works, one gives error! Tried all the fixes to no avail at the moment. The code I get is slightly different - FVP-03-023 and at various stages during trying to fix it I get FVP-300

    | Sun 11 Feb 2024 14:49:25 #15 |

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