When going from standby (red light) to “on” (blue light) I often get a blank screen with no sound. I’ve carried out a factory reset but it is still doing this. Is there an easy remedy?
Thanks
When going from standby (red light) to “on” (blue light) I often get a blank screen with no sound. I’ve carried out a factory reset but it is still doing this. Is there an easy remedy?
Thanks
This happens sometimes with my 5000T and I have found the best thing is just to put the box back into standby and start again, leaving the TV on.
It seems mainly to happen if I switch on the TV (a rather old Panasonic TX-L32BL6B) fairly quickly after the Humax box, so it may be something to do with the initial handshaking between the two, rather than something specific to the box.
Morgan04045246 - 17 hours ago »
When going from standby (red light) to “on” (blue light) I often get a blank screen with no sound. I’ve carried out a factory reset but it is still doing this. Is there an easy remedy?
Thanks
Any remedy will depend on the cause.
When this happens next, use the TV remote (not the Aura remote) to check that the TV is using the correct HDMI port for the Aura, and report back. That will help to start narrowing narrow down your cause.
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