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My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

51. 

    Gothamite
    

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    Joined: Mar '18
    Posts: 86

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    Gothamite - 4 days ago  » 
    Just had a chat with Humax support.
    They say that this is something that they are aware of and they have recently contacted YouTube about this.
    No reply has been forthcoming yet so what they have recommended is that I perform a factory reset on the Humax and also uninstall and reinstall the app on my tab.
    The guy has had no feedback as to whether this works so I need to try this at the weekend.
    The other thing he mentioned was that I was the first 1100s owner to call about this issue. Owners of other models have called about this.

    Tried this recommendation from Humax, still the same I'm afraid.

    | Tue 27 Mar 2018 7:09:52 #51 |
52. 

    nickkr
    

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    Joined: Aug '13
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    Issue resolved in latest software version 3.00.94

    | Fri 13 Apr 2018 6:22:46 #52 |
53. 

    grahamlthompson
    

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    Still broken on my HDR-1000S.

    Casts OK from Samsung S7 phone. After stopping casting Using Exit twice to get out of YouTube on the 1000S causes a reboot,

    Same phone works fine on 5000T (No reboot on exit from YouTube).

    | Fri 13 Apr 2018 9:59:41 #53 |
54. 

    Gothamite
    

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    nickkr - 5 hours ago  » 
    Issue resolved in latest software version 3.00.94

    Works fine now on my 1100s

    | Fri 13 Apr 2018 11:26:26 #54 |
55. 

    grahamlthompson
    

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    Gothamite - 1 minute ago  » 

    nickkr - 5 hours ago  » 
    Issue resolved in latest software version 3.00.94

    Works fine now on my 1100s

    Thanks.

    I will try a reset to factory defaults this afternoon after photographing the recording schedule.

    | Fri 13 Apr 2018 11:29:49 #55 |
56. 

    grahamlthompson
    

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    Done a factory reset. Unit still reboots when using exit to return to live TV.

    | Fri 13 Apr 2018 15:01:27 #56 |
57. 

    Gothamite
    

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    grahamlthompson - 31 minutes ago  » 
    Done a factory reset. Unit still reboots when using exit to return to live TV.

    Bit of a long shot but has the software updated? I manually updated mine to the latest version.

    | Fri 13 Apr 2018 15:34:38 #57 |
58. 

    Gothamite
    

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    grahamlthompson - 31 minutes ago  » 
    Done a factory reset. Unit still reboots when using exit to return to live TV.

    Bit of a long shot but has the software updated? I manually updated mine to the latest version.

    | Fri 13 Apr 2018 15:35:19 #58 |
59. 

    grahamlthompson
    

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    Gothamite - 13 minutes ago  » 

    grahamlthompson - 31 minutes ago  » 
    Done a factory reset. Unit still reboots when using exit to return to live TV.

    Bit of a long shot but has the software updated? I manually updated mine to the latest version.

    Well the system info says it has, and on first boot today was faced with the request from Freesat to collect usage data.

    It's no big deal as I have other ways to watch YouTube like a HDR-5000T and a Chromecast.

    Surprised so far no else has reported same issue though.

    | Fri 13 Apr 2018 15:51:39 #59 |

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