can't help you with the dongle, but I'd imagine the box thinks its network connected as it is to the homeplug. Can you get the ip address from the humax and ping it from a pc/laptop? If the humax doesn't have an ip address then the homeplugs aren't working as they should.
On top of that, this evening I've had problems with iplayer over the last 2 hours, portal starts, but iplayer wouldn't. It's fine now so you might want to check again.
My Humax Forum » Freeview HD » HDR 1800T, 2000T
Wifi Dongle greyed out
(95 posts)-
| Sat 28 Feb 2015 22:21:54 #21 |
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neetlawrence - 1 hour ago »
Hello,
We seem to have the same problem. We bought a HDR 2000T today and wanted to use the dongle but the wifi option was not letting us select it. Have emailed Humax, don't really want to take the box back just because of the dongle. We also tried wired connection with a homeplug box and it said network connected but then wouldnt let us access the tv portal saying the internet connection was not working (it was).
Would be grateful for any advice/assistance.Welcome to our Forum
Re dongle - What version of software does the unit have?
| Sat 28 Feb 2015 23:24:36 #22 | -
Umm no idea not very technically minded I'm afraid. It is the WNA699U8N3 version and it came in with the Humax box.
| Sun 1 Mar 2015 8:40:32 #23 | -
Not sure how to find out what software the main box has.
| Sun 1 Mar 2015 8:41:44 #24 | -
God news is that it seems to work with the home plug still not sure with the dongle though.
| Sun 1 Mar 2015 8:53:16 #25 | -
Sorry I can see my post was not clear.
It is the HDR 2000T software version I want to know.
Menu
Settings
System
System Information
Software Version.....| Sun 1 Mar 2015 9:09:42 #26 | -
It is UKTFAC 1.00.07
| Sun 1 Mar 2015 9:14:32 #27 | -
That software version is old, latest general release is 1.01.06, however you need an even newer version for the dongle to work.
Check back into tomorrow and I should have details of where you can download the version needed to support dongle.
Edit: The factory are supposed to preload the version necessary, and I have already raised this with Humax Towers.
| Sun 1 Mar 2015 9:44:04 #28 | -
Ok thanks
| Sun 1 Mar 2015 9:48:51 #29 | -
Check your PM's (private messages top right of forum) for link to software version you need.
If possible can you let me know serial number of unit so I can pass onto Humax Towers for further investigation(s) as to why correct software was not on board.
| Mon 2 Mar 2015 10:11:37 #30 |
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