My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

EPG and Recording problems

(55 posts)
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    iantresman

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    So if the problem is with Freesat, or Humax, where do we find a their status pages for confirmation?

    | Sun 11 Feb 2018 9:10:36 #11 |
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    Jem8472

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    My Humax box has done the same thing. it's sort of stuck at about 4pm yesterday on the epg.

    My friends is like that as well and so is a Panasonic recorder so it's not a problem with humax.

    | Sun 11 Feb 2018 9:17:06 #12 |
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    Kevinc

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    Our now and next and epg have returned - but scheduled recordings still do not function.

    Emailed Humax - they usually have knowledge of what's happening at Freesat.

    As it's sunday they may not be around, but we'll post if we get a reply.

    | Sun 11 Feb 2018 9:24:51 #13 |
  4. Barry

    Barry

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    As posted in tother thread:

    Welcome to all who are joining because of this issue.

    If anyone uses social media eg twitter (I don't do social media) you could try sending freesat a message, but as it is the weekend might not get any response.

    I'll highlight to Humax Towers contacts tomorrow, but almost certainly beyond their control.

    | Sun 11 Feb 2018 9:26:44 #14 |
  5. AANDYY

    AANDYY

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    Yes same issues here.
    Foxsat-HDR, EPG populates but 'information' bar on each channel is stuck around 5pm yesterday (10.02.2018), failed recordings to from last night.

    | Sun 11 Feb 2018 9:27:40 #15 |
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    Paulbid

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    The problem remains, tried 2 epg recordings both didn't record. Can press the record button on remote with no problem.

    Have done a power cycle before setting up the timings above.

    Let's hope humax or whoever sort it soon.

    | Sun 11 Feb 2018 9:36:15 #16 |
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    Kevinc

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    Pressing record Button works, but recording title relates to a different show - epg recording link is well and truly screwed up.

    | Sun 11 Feb 2018 9:42:25 #17 |
  8. Hogweed

    Hogweed

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    Me too – timer recording simply doesn't work. Of course, I re-initialised the machine, had to re-tune and everything, without thinking of checking here first

    Relieved it’s not the box, I suppose. I’ve set my Panasonic Freeview box to record something at 10:00, so we’ll see if it’s just a Freesat problem or not. Tell you one thing – there’s a lot about the Humax I don’t like, but it’s a 100-carat diamond compared with the pile of ordure which is the Panasonic DMRHWT150. Honestly, it’s not fit to be a doorstop.

    One little detail which may signal something to you guys who know more about these things than I do – when I re-initialised my box last night (some time between midnight and 1:00 I think), the style of the EPG changed – the channel logos down the left hand side were all different etc. So perhaps Freesat or whoever pushed out an update at some stage, which screwed up?

    I note this morning that the EPG has reverted to the previous version, some time between 01:00 and now…

    | Sun 11 Feb 2018 9:51:04 #18 |
  9. grahamlthompson

    grahamlthompson

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    Test programmes set on 5 star and 4 seven have started recording OK.

    | Sun 11 Feb 2018 10:04:41 #19 |
  10. REPASSAC

    REPASSAC

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    Hogweed - The reason the channel logo's changed were because you reset your unit and the Logo's had not yet been download.

    No update has been pushed out nor do I think anyone would do this at a weekend anyway.

    It looks like it is a freesat problem and as some aspects of the problem are being resolved, it may be that freesat are working on it.

    | Sun 11 Feb 2018 10:08:55 #20 |

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