My Humax Forum » Freeview HD » FVP 4000T, 5000T

FVP4000T Planner problems

(12 posts)
  1. Stephenesque

    Stephenesque

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    Joined: Nov '15
    Posts: 213

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    SimonR -
    Does anybody at Humax read the posts on this forum I wonder ?

    AFAIK these forums are not connected to Humax at all, so I very much doubt that anyone from the company reads them.

    I am aware however that Barry has contacts at Humax, and sometimes passes issues on to them, but really the best way is to deal with them directly, not through an unconnected on-line forum.

    | Fri 31 Aug 2018 11:54:07 #11 |
  2. User has not uploaded an avatar

    SimonR

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    Joined: Mar '18
    Posts: 14

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    I have an update (finally).
    Humax instructed me on a full reset to defaults, followed by a manual tuning procedure. This resulted in the problem being exactly the same !
    Their answer now is to replace the unit because "it is likely a hardware fault with the device".
    Is there any way to manually force an update to the EPG ?
    I have so many recordings, I really do not want my unit exchanged !

    | Wed 19 Sep 2018 9:20:58 #12 |

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