Hard drive issues « My Humax Forum

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Hard drive issues

(622 posts)

grahamlthompson

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Billibob - 29 minutes ago »
Yes that's correct thanks I have tried it on my Linux virtual machine and the Linux machine can read the file system cannot read files. So drive looks good. I will try it in HDR on usb tomorrow.
Thanks for help

You are welcome

You should of course see the partitions, but of course not the recording files. Had you uploaded video/jpeg photos or MP3 audio they should be visible on the drive when connected to a usb port.

I think this is correct, the freetime boxes are the first to support read/write to NTFS volumes, without additional software.

Earlier Freeview+ boxes like the HDR FOX T2, could read but not write to NTFS.

| Wed 9 Dec 2015 20:14:36 #51 |
Billibob

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grahamlthompson - 1 hour ago »

Billibob - 29 minutes ago »
Yes that's correct thanks I have tried it on my Linux virtual machine and the Linux machine can read the file system cannot read files. So drive looks good. I will try it in HDR on usb tomorrow.
Thanks for help

You are welcome
You should of course see the partitions, but of course not the recording files. Had you uploaded video/jpeg photos or MP3 audio they should be visible on the drive when connected to a usb port.
I think this is correct, the freetime boxes are the first to support read/write to NTFS volumes, without additional software.
Earlier Freeview+ boxes like the HDR FOX T2, could read but not write to NTFS.

| Wed 9 Dec 2015 21:52:27 #52 |
Billibob

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As you say there are a few .png images and an MP4 files from itv player I can find and view so am pretty sure this drive is okay. So problem remains unresolved.

| Wed 9 Dec 2015 21:54:16 #53 |
Martin Liddle

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grahamlthompson - 2 hours ago »
I think this is correct, the freetime boxes are the first to support read/write to NTFS volumes, without additional software.
Earlier Freeview+ boxes like the HDR FOX T2, could read but not write to NTFS.

The HDR-2000T can read and write to NTFS USB storage.

| Wed 9 Dec 2015 22:28:35 #54 |
Billibob

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Well what a waste of a morning I will never see again.
I offered the HDD to the HDR-1000s on USB it saw it and offered to format it as an external drive. I didn't do this as I now am pretty sure it fully working and correctly formatted EXT3/4 as a SATA internal drive.
While it was connected I went to the storage section of the menu where it was correctly shown as 988gb usb drive. I also checked the media share section although the partitions were available no files could be seen, as you would expect, as they are encrypted. I refitted the drive in the 1000s it spun up quite happily and both the 12 and 5 volt SATA supplies were present, correct and stable. I then decided to download reinstall the 2.02.46 firmware update, as its looking less and less like a hardware problem. Although my USB stick was correctly formatted and I followed instructions to the letter the update refused to run giving a [015] USB storage error.
So now, unless anyone has a better idea, I am going to format the drive and used it as a backup disk in my Mac, chuck the rest in the bin and swear never to buy Humax again.

| Thu 10 Dec 2015 13:35:00 #55 |
REPASSAC

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Did you try this very old firmware. I believe it is pre the HB-1000S which enabled external disk support for the HB-1000S. So disk support might work differently.
http://beta.humaxonline.co.uk/downloads/hdr-1000s.

I would resist binning it. I did see a post somewhere where one with the disk problem just started working again after several weeks.

| Thu 10 Dec 2015 14:14:45 #56 |
cycl60

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My HDR 1000S has the hard disk problem as described here - on and off over the summer - after the last update in July.
Symptoms including all recordings are "lost", system cannot see the internal HDD, cannot record after formatting external HDD.
Between July and mid Nov, it occurred 3 or 4 times, came and went.
The symptoms last for from a few days to about 1 week.

I did contacted support several times - they are courteous but provided no fix.

In mid Nov, the problem recurred and never recovered - it now have trouble with on demand too.

Troubleshooting included:
Have opened the box to check for bad connection.
Downgrade firmware to 1.00 something and also rollback to the last version before July.

I do not believe there is issue with HDD itself as most HDD is very reliable these days.

Do not have much time to troubleshoot so got a new 1100S and hope this one will not have the same problem.

| Fri 11 Dec 2015 10:44:55 #57 |
REPASSAC

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cycl60 - just out of interest was your unit paired with the app or not?.

| Fri 11 Dec 2015 10:50:59 #58 |
cycl60

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The old HDR 1000S can be programmed from ipad app.
Rarely use the ipad app so did not bother doing that for the HDR 1100S.

| Fri 11 Dec 2015 12:55:39 #59 |
Billibob

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Thanks Repassac I will persevere and try the firmware you gave a link for, if I can get it to load without the USB storage error.
Btw while cruising eBay for another unit to use. I noticed several HDR-1000 and 1010 units being sold as faulty as they play but will not record and others with hard drives missing. I still think someone somewhere must know whats going on especially as FreeSat did not reply to my second email and Humax never did respond to the two I sent them. or am I getting a bit neurotic?

| Fri 11 Dec 2015 15:48:11 #60 |