My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

HDR 1000s Keeps rebooting.

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    Peter

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    Hi - new to the forum and thought I would add to this one as I am also having the same random rebooting problem. My machine was purchased new from Amazon in November 2013 and other than this problem I have been very pleased with it. As others have said, the involuntary reboot happens every 2 or 3 days. In my case it is usually late evening when I notice it. The last time was last evening at about 10:45pm and it occurred during the recording of a programme, but of course it could be happening at any time when I am not watching TV. I will try a factory-reset, but in the meantime, is there any news as to when the next firmware update mentioned in another post as "on the horizon" will be released?

    | Sun 12 Jan 2014 11:23:36 #41 |
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    Pollensa1946

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    New release of firmware took place last week. Your box may well have auto-updated by now, if not then carry out a manual update from Settings.

    | Sun 12 Jan 2014 11:41:02 #42 |
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    Peter

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    Aha! Many thanks for that super-quick response. My system hadn't auto-updated, so I've just done it manually without any problem. Hopefully problem solved - will have to wait and see. Thanks again.

    | Sun 12 Jan 2014 11:56:13 #43 |
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    rdoody

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    As for the rebooting issue, there is a new software update on the horizon so hopefully all being good it will fix this issue.

    strangely enough my FreeTime box was fine over Christmas but post update to UKSFAA 2.00.05 I've been having the reboot issue. At first I thought it was a forced reboot following the update but alas no!

    I have hard powered off the unit (unplugged) left for a while but still have this problem.

    Following some tests. I don't get a forced reboot unless I'm recording.

    Anybody else noticed this?

    | Sun 12 Jan 2014 12:38:09 #44 |
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    Peter

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    Oh great ..I'm always nervous about irrevocably updating software and firmware on any device, so I hope my situation hasn't now become worse than it was before. So does anyone know of a forecast for when the next rumoured update, beyond 2.00.05, will be available to us?

    | Sun 12 Jan 2014 12:50:01 #45 |
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    Pollensa1946

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    rdoody - 39 minutes ago  » 
    As for the rebooting issue, there is a new software update on the horizon...

    You mean post UKSFAA 2.00.05? I would be surprised if any info was in the public domain on that.

    riggy69 - 29 minutes ago  » 
    ...So does anyone know of a forecast for when the next rumoured update, beyond 2.00.05, will be available to us?

    The last update was 6 months in gestation, so it's anybody's guess.

    | Sun 12 Jan 2014 13:20:26 #46 |
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    -gonzo-

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    riggy69 - 33 minutes ago  » 
    So does anyone know of a forecast for when the next rumoured update, beyond 2.00.05, will be available to us?

    Well I'd imagine once Humax have been able to replicate issues and found a way to ressolve them, then an OTA update won't be too far behind.

    | Sun 12 Jan 2014 13:27:43 #47 |
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    Peter

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    After nearly 3-years, this problem has today started again! Twice this evening my HDR1000S has rebooted and gone into standby without warning. The first time was at exactly 19:00 and then again just now at 22:02. The current software version is 3.00.44 which was updated on 21/07/2016. Anyone else experiencing this?

    | Tue 27 Sep 2016 22:15:37 #48 |
  9. grahamlthompson

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    riggy69 - 4 minutes ago  » 
    After nearly 3-years, this problem has today started again! Twice this evening my HDR1000S has rebooted and gone into standby without warning. The first time was at exactly 19:00 and then again just now at 22:02. The current software version is 3.00.44 which was updated on 21/07/2016. Anyone else experiencing this?

    I am and others, but on different threads. I don't think it's software related most likely Freesat tinkering. Mine rebooted at 19:06 and very close to your 22:02. Sometimes it boots back to the home screen (22:02), the 19:06) to sby.

    | Tue 27 Sep 2016 22:24:49 #49 |
  10. Barry

    Barry

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    I will report to freesat and Humax Towers tomorrow at earliest opportunity..

    Mine rebooted at approx. 20:25 whilst I using Netflix.

    | Tue 27 Sep 2016 22:45:53 #50 |

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