Hi, I have an issue with my HDR1100s (500gB), where I lost some channels (weak or no signal being received was the displayed fault). BBC Scotland and Channel 4 were among some of the channels missing. This problem started 4 days ago (the box is only 2 weeks old). Today I have checked the dish alignment with meter and it also appears to be ok.
I decided to do a factory reset. When going through the start up after reset I now have no channels. Running through the setup procedure goes ok until channel search. The signal detect (step2) finds satellite signal and reports both tuners have good strength and quality. After postcode check, the next step shows channel search as 100% complete. There is no search happening - just goes straight to 100% complete.
I can switch to STB mode and find around 150 channels some of which are channels that were 'lost' when the original issue happened. Does anyone have any suggestions or possible causes for the issue I am having?