My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Help Required, lost recordings and functions

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    Roughyed

    junior member
    Joined: May '17
    Posts: 5

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    Good Afternoon,

    I apologise as I know that this will have been asked before but due to the volume of replies to previous posts I am finding it hard to locate a definite answer.

    I have a 3yr old Humax 1010S FreeSat box. It has worked fine in all that time but a couple of nights ago I switched it on to find all my recordings had gone (was at 63%, now showing less than 1%) and my FF, RW, Pause and Record functions had gone. Under settings>storage it tells me to use a USB HDD to be able to use record, pause etc

    I contacted FreeSat who told me to contact Humax and I am still waiting for their reply.

    Having read that this is most likely a problem with the boot up of the machine not locating the HDD rather than the HDD itself, can I please ask:

    a) Is there a simple fix for this problem or is my box bust?
    b) If I can't retrieve my internal HDD will an external USB HDD work rather than buying a whole new machine?

    Thanks in advance

    | Thu 18 May 2017 13:18:54 #1 |
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    Martin Liddle

    special member
    Joined: Feb '11
    Posts: 4,711

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    Roughyed - 2 hours ago  » 
    Having read that this is most likely a problem with the boot up of the machine not locating the HDD rather than the HDD itself, can I please ask:
    a) Is there a simple fix for this problem or is my box bust?
    b) If I can't retrieve my internal HDD will an external USB HDD work rather than buying a whole new machine?

    The box may recover ( for a while at least) of its own accord if left switched off. You cannot record to an external USB drive. The best way forward is to contact Humax who are offering a reduced price of £55 on a refurbished unit for people suffering from this problem.

    | Thu 18 May 2017 15:57:10 #2 |

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