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humax hd 3800s2 Tivusat

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  1. User has not uploaded an avatar

    Buenoali

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    Joined: Apr '21
    Posts: 2

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    I set it up the decoder and alla channel looks fine but cannot access to the on demand channels (raiplay). When going to channel 100 (tivulink) all is black and i got an error that ftp update did not work.
    The decoder is connected to the lan for internet and meteo and other internet related are working.
    Can you write down each of the value for the ftp or provide info for solving it? I need it to access the italian on demand channels via channel 100 (tivulink)
    Or, is there a phone number for cuatomer service?

    | Tue 13 Apr 2021 12:34:49 #1 |
  2. Barry

    Barry

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    Joined: Feb '11
    Posts: 11,055

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    Welcome to our Forum

    Unfortunately we can only usually offer support for products used in UK however I found the following which may be of use to you:

    Customer Service (Spain only)
    Coservice S.T.A,S.L. Carrer Gava 29-31 08014 Barcelona, Spain
    – Tel.: +34 902 105 116 / +34 932 981 258
    – Fax: +34 934 319 741
    – E-Mail : casto@coservice.es
    – Website : http://www.coservice.es

    | Tue 13 Apr 2021 15:05:00 #2 |
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    Buenoali

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    Joined: Apr '21
    Posts: 2

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    Thanks!
    The answers when trying to call them is that the numbers are not existing.

    | Tue 13 Apr 2021 15:41:48 #3 |

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