Humax hdr1010s not responding to remote

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Humax hdr1010s not responding to remote

(252 posts)

grahamlthompson

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rogercarr - 46 minutes ago »
Graham - Assuming the epg data is held in a buffer, is this buffer repopulated in every box at the same time? If not, then dodgy data could arrive just at the “wrong” time, coinciding with another critical event causing the box to lock up. If this were the case, it wouldn’t happen to everyone at the same time.
Just another twopenny’th…

Not sure how the freetime epg works. But V1 Freesat epg is delivered in two ways.

1 In one data download from the freesat home transponder

Two in a round robin for all channels alongside the video/audio data on every channel in the epg (They also carry the Sky epg data). If you start from scratch on say a Foxsat-hdr and do not access the freesat home transponder, it takes about 20 minutes or so to populate the epg.

So at a guess if your box is on and not recording for longer than 20 minutes you will get all the current data. Mine is on for much longer than that (It's been on for about 5hrs without recording.

The freetime boxes are different though as they constantly scan for channel line up changes and updates are automatically made without any sign the change has been made. Hence the Freesat changes thread.

By sheer coincidence - Two new Freesat channels added today.

Check

159 pick+1
160 challenge+1

| Wed 11 Mar 2015 13:44:21 #131 |
jems

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Hi I have been following the posts since posting my original.
Could I just clarify my problem.
I have a 1010s with Philips LCD tv.
I never use the tv remote as I only use the Humax via satellite.
When fault occurs the box only responds to Mute,Volume, or OFF.
The buttons on the 1010s fail to respond at all.
If OFF is pressed, the On only gets a blank screen after a few flashes.
When mains switched off then on, the box boots up and all works again, sometimes for many days.

| Wed 11 Mar 2015 14:08:47 #132 |
grahamlthompson

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jems - 22 minutes ago »
Hi I have been following the posts since posting my original.
Could I just clarify my problem.
I have a 1010s with Philips LCD tv.
I never use the tv remote as I only use the Humax via satellite.
When fault occurs the box only responds to Mute,Volume, or OFF.
The buttons on the 1010s fail to respond at all.
If OFF is pressed, the On only gets a blank screen after a few flashes.
When mains switched off then on, the box boots up and all works again, sometimes for many days.

Thanks for that.

Can I ask is your TV a ccfl back lit model or a more modern very thin LED back lit TV ?

If a ccfl (fluorescent) back lit how long was it on for before the remote locked out ?

| Wed 11 Mar 2015 14:34:28 #133 |
jems

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Hi the tv is an older one, the last time (this morning) the tv was on from 06:15 till about 09:00. The box is set to come on automatically at 06:00. I noticed the lockout at about 09:00 as I wanted to look at the programs to see if I wanted to record any. The Humax is sited below the tv with a centre speaker between the two.
By the way the Humax was purchased last April and only started giving trouble about 3 or 4 weeks ago.
I have checked the progs and 159 and 160 is as you posted earlier.

| Wed 11 Mar 2015 15:10:56 #134 |
grahamlthompson

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jems - 12 minutes ago »
Hi the tv is an older one, the last time (this morning) the tv was on from 06:15 till about 09:00. The box is set to come on automatically at 06:00. I noticed the lockout at about 09:00 as I wanted to look at the programs to see if I wanted to record any. The Humax is sited below the tv with a centre speaker between the two.
By the way the Humax was purchased last April and only started giving trouble about 3 or 4 weeks ago.
I have checked the progs and 159 and 160 is as you posted earlier.

Thanks I was hoping the TV was a LED one so ir could be ruled out. Basically your box could have had the problem a very short time after the TV was turned on.

| Wed 11 Mar 2015 15:24:41 #135 |
jems

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Hi, what I will try from now on is to check that the display on the Humax is changing , with the remote, before switching the tv on, and will post if I get any results.

| Wed 11 Mar 2015 15:39:42 #136 |
garyb

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-gonzo- - 4 hours ago »

garyb - 6 minutes ago »
Lets rule out any interference with other devices that is not the cause of the problem.
Must be something to do with the channel broadcasting making it a freesat problem.

But then if that was the case would it not affect every owner with the same model box?

I'm no expert but this has nothing to do with your tvs etc... i have had the same setup for almost 2 years now and never had this problem until it was reported a few weeks back and at the same time as everyone else.

Now the problem is back exact same issue and at the same time as everyone else so this must be a freesat/broadcasting issue. Why everyone isn't getting it i don't no but for everyone to experience the same problem on the same days cant be anything else.

Will continue to see how things go over the next few weeks with the box.

| Wed 11 Mar 2015 16:30:53 #137 |
jems

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Hi have just got home at 21:58
The tv was switched off at about 16:00
I tested the box by using the remote and the prog changed ok on the boxes display
I have just tried the same test before switching on the tv, and the prog wont change on the display.
Switched on tv and BBC1 was still running, the box had not automatically gone into power save mode.
As usual only Mute and volume working from remote.
Pressed off and on and no prog but did notice a small clock icon on the box display.
Switched off at mains and back on and all working yet again.
Still ok at 10:28

| Wed 11 Mar 2015 22:29:09 #138 |
jems

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Hi been checking since switching on and box has just locked up again, that's 3 times today, I give up and going to bed

| Wed 11 Mar 2015 22:53:19 #139 |
Timmy

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Hi,

I've only had my box about a month and this issue has just started occurring for me. I am based in the UK (Wiltshire). Box randomly stops responding to the remote, except I can power off from the remote, then the only way to get it working again is to remove and reconnect the power lead. Has happened four times in past 24 hours. Last update showing as 04 Nov. Not connected to Internet.

Hugely frustrating!

Is there anything I can do? Is my box able to receive a software update or other communication from Humax without being connected to the Internet? (apologies for the novice question).

| Wed 11 Mar 2015 23:02:29 #140 |