Hi, I purchased a FVP5000T some days back, Despite reboots etc My5 will not load. I contacted Humax twice by phone and got told the same "unplug it and plug it back in"...Im an ex TV?Video engineer so i knew this anyway. I was also told they were not aware of any issues with the My5 app. I contacted My5 direct and My5 are very well aware of a problem with Humax box's and are working on a fix between Humax and My5. Reading other peoples re My5 problems over the months it appears to be an ongoing problem/fix that never gets resolved. Which is a shame because my old Humax recorder lasted 10 years until now. Hence why I purchased another Humax box. Not wishing to purchase a new item that isn't really working, but may work in the future, , I took my box back to the retailer (They also were aware of a problem between My5 and Humax recorders). I swapped mine for a Panasonic DMR HWT150EB. Its virtually the same spec as Humax but only 2 recordings can be made at the same time. It works fine on all free view apps. Its a shame that a new £200 item has major problems which My5 and Humax are well aware of, but Humax won't mention this when you phone them. My5 on the other hand will email you to confirm "they have a problem with Humax recorders"
| Tue 28 Jan 2020 16:55:47
#57 |