My Humax Forum » Freeview HD » FVP 4000T, 5000T

iPlayer app

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    SSThing

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    The iPlayer app updates itself automatically without the need to update the firmware on the box. This is also why Humax just shrug their shoulders and refer us back to the BBC. If you go to the iPlayer settings menu and then scroll down to help then system information, you can see the current app version. This changes regularly, especially the "build Identifier".
    Currently iPlayer is a mess for the 4000t and 5000t. The supported devices section currently lists the 4000t as compatible (with live restart temporarily disabled) but the 5000t is no longer listed at all.
    No doubt the other apps, such as My5 etc, will all work in a similar way.

    | Mon 13 Jan 2020 10:30:58 #41 |
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    SSThing

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    From today.

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    1. Screenshot_20200113-094755_Chrome.jpg (227.3 KB, 7 downloads) 4 years old
    | Mon 13 Jan 2020 10:51:08 #42 |
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    SSThing

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    Sorry, problems uploading photos.

    | Mon 13 Jan 2020 10:53:01 #43 |
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    SSThing

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    [img]http://[/img]Hope this works.

    | Mon 13 Jan 2020 10:54:55 #44 |
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    joebarrett

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    I found a post which recommended changing the from BT DNS servers to Googles servers.
    It worked!
    iPlayer on my Humax HDR-1100S, which stopped working yesterday, is now working properly.

    Googles DNS servers are 8.8.8.8 and 8.8.4.4.

    I had to change them at my router (and Netgear) ORBI. I use BT internet but not their router.

    Joe

    | Mon 13 Jan 2020 12:02:18 #45 |
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    jaeger

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    Mine says V3.7.0 Build Mon Jan 13 2020 10.24

    Device Humax STB 2015 4000TFVP

    | Mon 13 Jan 2020 13:05:46 #46 |
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    SSThing

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    jaeger - 1 min ago  » 
    Mine says V3.7.0 Build Mon Jan 13 2020 10.24
    Device Humax STB 2015 4000TFVP

    Mine too now.

    | Mon 13 Jan 2020 13:08:09 #47 |
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    g12she

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    Have just phoned up Humax about this problem - my iplayer wouldn’t load yesterday & they are clearly aware of it - the message says they are aware of problem & are working on it. (I phoned the Humax helpline on 0344 318 8800). So having done factory reset.switched on & off/ checked network settings etc have now given up trying & waiting on Humax sorting it!

    | Mon 13 Jan 2020 14:54:45 #48 |
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    SSThing

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    GrahamRHK - 1 day ago  » 
    I think these problems must be network related. I am watching iPlayer as I write this. Please could those who experience iPlayer difficulties post a screen shot of the network status screen so we can see if there is a common thread.
    There is a different issue with iPlayer on HUMAX however which is reported in another thread - watching a live broadcast works OK for a few minutes and then jumps back about 2 hours. This is consistent and does not apply to iPlayer on other platforms (e.g. Firestick). Not an issue for me as we never watch live TV over iPlayer so I've not reported to HUMAX yet.

    Just checked and can confirm that iPlayer "live" is still jumping back two hours although it took approximately 25 minutes of play before doing it (up from 10 minutes when I last tested).

    | Mon 13 Jan 2020 15:20:18 #49 |
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    GrahamRHK

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    jaeger - 1 min ago »
    Mine says V3.7.0 Build Mon Jan 13 2020 10.24
    Device Humax STB 2015 4000TFVP

    Mine says the same today. I guess the app checks for updates when it loads.
    The supported devices section currently lists the 4000t as compatible (with live restart temporarily disabled) but the 5000t is no longer listed at all.

    I suspect the reason 5000T is not listed for iPlayer compatibility is that the software for 4000T is the same.

    | Mon 13 Jan 2020 16:32:25 #50 |

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